Is there an OpenGov outage?

OpenGov status: Systems Active

Last checked: 6 minutes ago

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OpenGov outages and incidents

Outage and incident data over the last 30 days for OpenGov.

There have been 1 outages or incidents for OpenGov in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenGov

Outlogger tracks the status of these components for Xero:

Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
FTP Active
Integration Services Active
OpenGov Platform Active
Component Status
Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
Active
FTP Active
Integration Services Active
OpenGov Platform Active

Latest OpenGov outages and incidents.

View the latest incidents for OpenGov and check for official updates:

Updates:

  • Time: Feb. 22, 2023, 10:54 p.m.
    Status: Resolved
    Update: This incident is now resolved and has been validated by customers.
  • Time: Feb. 22, 2023, 10:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 22, 2023, 10:32 p.m.
    Status: Identified
    Update: Engineering has identified the issue and working on a fix.
  • Time: Feb. 22, 2023, 10:20 p.m.
    Status: Investigating
    Update: Users are unable to login or access the Budgeting & Planning Suite and the Reporting & Transparency capabilities. Some users may see a 500 Internal server error. Please refer to Knowledge Article: https://support.opengov.com/hc/en-us/articles/13122893683739

Updates:

  • Time: Dec. 22, 2022, 6:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 22, 2022, 6:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 22, 2022, 6:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 22, 2022, 5:49 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 19, 2022, 11:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2022, 10:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 19, 2022, 9:14 p.m.
    Status: Identified
    Update: A fix will be applied at 1:30 PM PT and there will be a brief interruption of service at that time.
  • Time: Dec. 19, 2022, 7:55 p.m.
    Status: Identified
    Update: Engineering is currently working on a patch to fix the issue.
  • Time: Dec. 19, 2022, 7:52 p.m.
    Status: Identified
    Update: We have identified an issue with any processes that require batching or mass updating (billing and payment processes) in Financials for Utility Billing and Cash Receipts.

Updates:

  • Time: Dec. 15, 2022, 6:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2022, 3:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 15, 2022, 3:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 15, 2022, 3:32 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: Dec. 8, 2022, 3:39 p.m.
    Status: Resolved
    Update: All systems remain operational and this incident is closed.
  • Time: Dec. 7, 2022, 4:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and the system has Returned to Service. Customers have validated the system performance has returned to normal. We will continue to monitor for the remainder of the day.
  • Time: Dec. 7, 2022, 2:33 p.m.
    Status: Identified
    Update: This issue has been identified and a fix is in process.
  • Time: Dec. 7, 2022, 2:17 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - OpenGov

Is there a OpenGov outage?
The current status of OpenGov is: Systems Active
Where can I find the official status page of OpenGov?
The official status page for OpenGov is here
How can I get notified if OpenGov is down or experiencing an outage?
To get notified of any status changes to OpenGov, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenGov every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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