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Is there an Optimizely outage?

Optimizely status: Systems Active

Last checked: 10 minutes ago

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Optimizely outages and incidents

Outage and incident data over the last 30 days for Optimizely.

There have been 3 outages or incidents for Optimizely in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Optimizely

Outlogger tracks the status of these components for Xero:

Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Optimizely Admin Center Active
Optimizely Identity Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
E-mail Active
Support Portal Active
Telephone Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Australia East Active
Singapore Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Canada East Active
US East Active
US West Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active
Component Status
Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Active
Optimizely Admin Center Active
Optimizely Identity Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
E-mail Active
Support Portal Active
Telephone Active
Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Active
Australia East Active
Singapore Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Active
Canada East Active
US East Active
US West Active
Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active

Latest Optimizely outages and incidents.

View the latest incidents for Optimizely and check for official updates:

Updates:

  • Time: Feb. 7, 2024, 3:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2024, 12:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. We will pursue investigation together with our third-party provider to establish the cause of the incident.
  • Time: Feb. 7, 2024, 11:38 a.m.
    Status: Investigating
    Update: We've applied mitigation by moving our internal operations to other Azure regions while Microsoft is applying mitigation in the affected region. Customers that have their services hosted outside of West Europe should start to see improvements.

Updates:

  • Time: Feb. 1, 2024, 9:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 1, 2024, 10:07 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 31, 2024, 5:56 p.m.
    Status: Identified
    Update: We have identified the problem slowing the data processing and we are working on the fix.
  • Time: Jan. 31, 2024, 4:32 p.m.
    Status: Investigating
    Update: We are investigating increased latencies in processing the incoming data in the EU region.

Updates:

  • Time: Jan. 31, 2024, 6:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 31, 2024, 4:15 a.m.
    Status: Monitoring
    Update: We have applied the fix and are observing a recovery in our services. We will continue monitor to ensure the services remain stable and fully operational.
  • Time: Jan. 31, 2024, 2:41 a.m.
    Status: Identified
    Update: Teams remain diligent in working to provide a fix. Some customers may still realize an impact until fully resolved.
  • Time: Jan. 30, 2024, 10:10 p.m.
    Status: Identified
    Update: This issue with Sendgrid which may affect a subset of DXP customers remains ongoing. Teams remain actively engaged.
  • Time: Jan. 30, 2024, 7:51 p.m.
    Status: Identified
    Update: Teams remain diligent in working to provide a fix. Some customers may still realize an impact until fully resolved.
  • Time: Jan. 30, 2024, 4:13 p.m.
    Status: Identified
    Update: The current issue has been identified and teams are working diligently to provide a fix. Some customers may still realize an impact until fully resolved.
  • Time: Jan. 30, 2024, 3:02 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Sendgrid which affects a subset of DXP customers.

Updates:

  • Time: Jan. 30, 2024, 3:33 p.m.
    Status: Resolved
    Update: This issue has been resolved with fix implemented fully.
  • Time: Jan. 30, 2024, 2:57 p.m.
    Status: Monitoring
    Update: We are still monitoring the results after the fix was implemented.
  • Time: Jan. 30, 2024, 1:50 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 30, 2024, 1:49 p.m.
    Status: Identified
    Update: The issue has been identified and a fix has been implemented.
  • Time: Jan. 30, 2024, 1:30 p.m.
    Status: Investigating
    Update: We are working with the ongoing issue with the PaaS portal that affects a subset of deployments. All regions, but only Linux environments (CMS12, commerce 14). We have identified the root cause and are implementing mitigation.
  • Time: Jan. 30, 2024, 1:14 p.m.
    Status: Investigating
    Update: There is an ongoing issue with the PaaS portal that affects a subset of deployments. All regions, but only Linux environments (CMS12, commerce 14). We have identified the root cause and are implementing mitigation.

Updates:

  • Time: Jan. 25, 2024, 8:36 p.m.
    Status: Resolved
    Update: This incident has been resolved and the service remains stable and healthy
  • Time: Jan. 25, 2024, 6:34 p.m.
    Status: Monitoring
    Update: Mitigation has been applied and the health of the service has stabilized and returned to normal. We will continue to monitor this to ensure the health remains stable.
  • Time: Jan. 25, 2024, 6:14 p.m.
    Status: Investigating
    Update: We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region, [EMEA26]. A subset of clients will be experiencing high latency or 5xx-errors. We will post additional updates hourly or when we have information available. Thank you for your patience.

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Frequently Asked Questions - Optimizely

Is there a Optimizely outage?
The current status of Optimizely is: Systems Active
Where can I find the official status page of Optimizely?
The official status page for Optimizely is here
How can I get notified if Optimizely is down or experiencing an outage?
To get notified of any status changes to Optimizely, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Optimizely every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Optimizely do?
Optimizely helps transform your company through data-driven decisions, experimentation, and invention to create impactful digital experiences.

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