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Is there an OTOY outage?

OTOY status: Systems Active

Last checked: 8 minutes ago

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OTOY outages and incidents

Outage and incident data over the last 30 days for OTOY.

There have been 0 outages or incidents for OTOY in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OTOY

Outlogger tracks the status of these components for Xero:

OctaneRender Cloud Active
OTOY Account System Active
Websites Active
OctaneLive API Active
OctaneLive Gateway Active
au-sydney-1 Active
ie-dublin-1 Active
jp-tokyo-1 Active
sg-singapore-1 Active
us-ashburn-1 Active
us-losangeles-1 Active
us-portland-1 Active
us-sanjose-1 Active
Component Status
OctaneRender Cloud Active
OTOY Account System Active
Websites Active
Active
OctaneLive API Active
OctaneLive Gateway Active
Active
au-sydney-1 Active
ie-dublin-1 Active
jp-tokyo-1 Active
sg-singapore-1 Active
us-ashburn-1 Active
us-losangeles-1 Active
us-portland-1 Active
us-sanjose-1 Active

Latest OTOY outages and incidents.

View the latest incidents for OTOY and check for official updates:

Updates:

  • Time: Feb. 26, 2021, 7:23 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 26, 2021, 6:28 a.m.
    Status: Monitoring
    Update: We are not seeing any further API errors at this time, although we are continuing to monitor for any further issues.
  • Time: Feb. 26, 2021, 5:59 a.m.
    Status: Monitoring
    Update: We have identified an issue that is causing intermittent licensing errors, we have implemented a fix and are now monitoring to ensure that the issue is resolved.

Updates:

  • Time: Sept. 1, 2020, 4:45 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2020, 3:18 a.m.
    Status: Identified
    Update: We have identified an issue caused by a sudden increase in load and have implemented changes to mitigate the impact.
  • Time: Sept. 1, 2020, 2:52 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 20, 2020, 3:07 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2020, 2:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 20, 2020, 2:06 a.m.
    Status: Identified
    Update: We have identified an issue with OctaneLive that is causing licensing errors for a significant number of requests, we are currently implementing a fix now.
  • Time: Aug. 20, 2020, 1:54 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 24, 2019, 11:13 p.m.
    Status: Resolved
    Update: Due to a load-balancing issue, an increase in API errors occurred between 3:47pm and 4:00pm PDT. This may have resulted in intermittent licensing errors for some customers.

Updates:

  • Time: July 2, 2019, 2:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 2, 2019, 2:21 p.m.
    Status: Monitoring
    Update: Cloudflare has mitigated this issue and is currently monitoring the results.
  • Time: July 2, 2019, 2:09 p.m.
    Status: Investigating
    Update: Some of our websites may currently be unavailable to some customers due to network performance issues at Cloudflare. For more information, please check Cloudflare's status page here: https://www.cloudflarestatus.com/ This issue is not affecting the OctaneLive licensing system

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Frequently Asked Questions - OTOY

Is there a OTOY outage?
The current status of OTOY is: Systems Active
Where can I find the official status page of OTOY?
The official status page for OTOY is here
How can I get notified if OTOY is down or experiencing an outage?
To get notified of any status changes to OTOY, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OTOY every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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