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Is there an OTOY outage?

OTOY status: Systems Active

Last checked: 3 minutes ago

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OTOY outages and incidents

Outage and incident data over the last 30 days for OTOY.

There have been 0 outages or incidents for OTOY in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OTOY

Outlogger tracks the status of these components for Xero:

OctaneRender Cloud Active
OTOY Account System Active
Websites Active
OctaneLive API Active
OctaneLive Gateway Active
au-sydney-1 Active
ie-dublin-1 Active
jp-tokyo-1 Active
sg-singapore-1 Active
us-ashburn-1 Active
us-losangeles-1 Active
us-portland-1 Active
us-sanjose-1 Active
Component Status
OctaneRender Cloud Active
OTOY Account System Active
Websites Active
Active
OctaneLive API Active
OctaneLive Gateway Active
Active
au-sydney-1 Active
ie-dublin-1 Active
jp-tokyo-1 Active
sg-singapore-1 Active
us-ashburn-1 Active
us-losangeles-1 Active
us-portland-1 Active
us-sanjose-1 Active

Latest OTOY outages and incidents.

View the latest incidents for OTOY and check for official updates:

Updates:

  • Time: July 25, 2017, 12:31 a.m.
    Status: Resolved
    Update: We have identified and resolved an issue with the OctaneLive server that was affecting license activation and LiveDB access, and have resumed normal operations. We will continue to monitor the service, so please email [email protected] if you are still experiencing any issues.

Updates:

  • Time: May 23, 2017, 11:41 p.m.
    Status: Resolved
    Update: We have not detected any new incidents related to this issue, so we believe that the underlying cause has been fixed by PayPal.
  • Time: May 23, 2017, 12:46 a.m.
    Status: Monitoring
    Update: We are no longer detecting any new incidents related to this issue, however we will continue to monitor subscriptions to ensure that the issue is not reoccurring.
  • Time: May 22, 2017, 9:06 p.m.
    Status: Investigating
    Update: We have identified an intermittent issue related to the communication between our servers and the PayPal API during the subscription sign-up process, and are currently working with PayPal to identify the cause.
  • Time: May 22, 2017, 4:50 a.m.
    Status: Investigating
    Update: We are currently investigating an increase in issues reported with subscribing to OctaneVR via PayPal. These issues seem to be occurring only during initial sign-up, so we do not believe that existing subscribers are affected at this time. If you have experienced an issue while attempting to subscribe, we highly recommend you contact us at [email protected].

Updates:

  • Time: March 1, 2017, 4:09 a.m.
    Status: Resolved
    Update: We have confirmed that our services have resumed normal operations. Please email [email protected] if you experience any issues.
  • Time: Feb. 28, 2017, 11:09 p.m.
    Status: Monitoring
    Update: Amazon Web Services has confirmed that the availability issue has been resolved. We are monitoring our services to ensure there are no other issues.
  • Time: Feb. 28, 2017, 8:05 p.m.
    Status: Identified
    Update: An ongoing availability issue with Amazon's s3 service is currently impacting several of our services. We're monitoring this incident and are working to mitigate the impact where possible.

Updates:

  • Time: Oct. 21, 2016, 10:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2016, 7:20 p.m.
    Status: Monitoring
    Update: We are aware of issues in DNS resolution for our account and other services, we are monitoring the outage and working with our partners to mitigate. Additional status updates are available at https://www.dynstatus.com/incidents/nlr4yrr162t8

Updates:

  • Time: June 20, 2016, 6:54 a.m.
    Status: Resolved
    Update: We have resolved the issue impacting email delivery from the SSO system, and verified that the problem is resolved.
  • Time: June 19, 2016, 11:58 p.m.
    Status: Investigating
    Update: We're currently experiencing an issue with account verification and password recovery email transmission. We are currently investigating the cause and will post updates as we progress.

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Frequently Asked Questions - OTOY

Is there a OTOY outage?
The current status of OTOY is: Systems Active
Where can I find the official status page of OTOY?
The official status page for OTOY is here
How can I get notified if OTOY is down or experiencing an outage?
To get notified of any status changes to OTOY, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OTOY every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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