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Is there an Outreach outage?

Outreach status: Systems Active

Last checked: 8 minutes ago

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Outreach outages and incidents

Outage and incident data over the last 30 days for Outreach.

There have been 2 outages or incidents for Outreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Outreach

Outlogger tracks the status of these components for Xero:

Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Outreach.io Website Active
Component Status
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
Outreach.io Website Active

Latest Outreach outages and incidents.

View the latest incidents for Outreach and check for official updates:

Updates:

  • Time: Feb. 20, 2024, 7:27 p.m.
    Status: Resolved
    Update: This issue has been resolved. All failed mailings have processed per your organization's email retry logic and messages which had not previously synced have synced as expected.
  • Time: Feb. 20, 2024, 6:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 20, 2024, 5:45 p.m.
    Status: Identified
    Update: We're currently implementing a fix. We're actively scaling our resources to meet the demand and process a backlog of requests. We expect this process to complete within the next 30-60 minutes.
  • Time: Feb. 20, 2024, 4:38 p.m.
    Status: Identified
    Update: Engineering is continuing to work on a fix. We'll post another update within the next hour. Until fully resolved, users may see a delay in inbound mailings syncing into the platform.
  • Time: Feb. 20, 2024, 3:18 p.m.
    Status: Identified
    Update: We are currently identifying a fix and will implement it once confirmed.
  • Time: Feb. 20, 2024, 3:17 p.m.
    Status: Investigating
    Update: We have identified an issue with regards to incoming emails on app1a. We are currently in contact with our engineers and actively searching for a solution.

Updates:

  • Time: Feb. 19, 2024, 8:29 p.m.
    Status: Resolved
    Update: This issue is now resolved. Previously-failed mailing items with a "mailbox not recently synced" error will retry per your organization's configured retry settings. If you previously disabled the "Require mailbox to be recently synced before sending" setting in your mailbox settings, you may now re-enabled that setting.
  • Time: Feb. 19, 2024, 8:11 p.m.
    Status: Identified
    Update: We've identified the root cause of the issue. This issue is only impacting users with the "Require mailbox to be recently synced before sending" setting enabled in the app2c production environment. We're actively applying a fix to scale our resources, which will process sync requests and subsequently process emails relying on a recent sync occurring. Some users may begin to see previously-failed emails begin to process as our scaling operation progresses, which we expect to complete within the next 1-2 hours. An update will be provided in the next 60 minutes.
  • Time: Feb. 19, 2024, 7:46 p.m.
    Status: Investigating
    Update: We're investigating reports of users encountering a "mailbox not recently synced" error when attempting to send emails. Impacted users will be unable to send email despite having mailboxes properly synced. Workaround: Impacted users are able to navigate to Personal Settings > Mailbox > Advanced Settings > Send settings > and untick the "Require mailbox to be recently synced before sending". Once this issue is resolved, we will let you know when it is safe to re-enable this setting. An update will be provided when a root cause has been identified.

Updates:

  • Time: Feb. 16, 2024, 10:37 p.m.
    Status: Resolved
    Update: Reporting is now up-to-date for all users.
  • Time: Feb. 16, 2024, 4:20 p.m.
    Status: Identified
    Update: Reporting data has not yet completed its overnight refresh for the Feb 15 period. This issue does not affect users hosted in the EU. Impacted users may notice temporary data gaps in reporting metrics which refresh daily, including the Sales Execution Report, Team performance, and Sequence performance. We've identified the issue and we're applying a fix. The data ingestion will complete within the next 5-6 hours, however some users may begin to see data ingest as our fix is applied. More information will be provided within the next 3 hours.

Updates:

  • Time: Feb. 14, 2024, 7:23 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Feb. 14, 2024, 5:20 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Feb. 14, 2024, 3:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 14, 2024, 3:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 14, 2024, 3:17 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 14, 2024, 3:15 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Outreach

Is there a Outreach outage?
The current status of Outreach is: Systems Active
Where can I find the official status page of Outreach?
The official status page for Outreach is here
How can I get notified if Outreach is down or experiencing an outage?
To get notified of any status changes to Outreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Outreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Outreach do?
Outreach is an AI-powered Sales Execution Platform that enables sales teams to create and close pipeline effectively, unlike basic sales engagement tools.

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