Is there an Own Company outage?

Own Company status: Under Maintenance

Last checked: a minute ago

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Own Company outages and incidents

Outage and incident data over the last 30 days for Own Company.

There have been 3 outages or incidents for Own Company in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Own Company

Outlogger tracks the status of these components for Xero:

Unified Login Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Archiving Jobs Maintenance
User Access Maintenance
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Maintenance
User Access Maintenance
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Component Status
Unified Login Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Maintenance
Archiving Jobs Maintenance
User Access Maintenance
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Maintenance
Archiving Jobs Maintenance
User Access Maintenance
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active

Latest Own Company outages and incidents.

View the latest incidents for Own Company and check for official updates:

Updates:

  • Time: Aug. 17, 2023, 9:59 p.m.
    Status: Resolved
    Update: We have identified and resolved the issue. The UI is accessible again.
  • Time: Aug. 17, 2023, 9:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 17, 2023, 9:27 p.m.
    Status: Investigating
    Update: We are currently investigation the issue. We will provide our findings.

Updates:

  • Time: Aug. 2, 2023, 6:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 2, 2023, 6:42 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 2, 2023, 5:10 p.m.
    Status: Identified
    Update: We are investigating an issue where Smart Alerts that were set to trigger after specific backups, have not been sent within the APP1 region. As a result, you may experience a group of Smart Alerts that appear to link to the latest backup but are meant to describe previous backup(s) since 07-12-2023.

Updates:

  • Time: July 24, 2023, 3:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2023, 3:30 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 23, 2023, 2:30 a.m.
    Status: Investigating
    Update: We have identified an issue preventing jobs and services from running correctly on this environment.

Updates:

  • Time: July 2, 2023, 1:22 p.m.
    Status: Resolved
    Update: We have validated the fix and this incident is now resolved.
  • Time: June 30, 2023, 12:50 p.m.
    Status: Identified
    Update: A fix for the issue is planned to be implemented on Sunday, July 2nd.
  • Time: June 30, 2023, 6:40 a.m.
    Status: Identified
    Update: We have identified the issue with downloading Attachments over 1MB from the Find page result and started working on a fix.
  • Time: June 29, 2023, 8:17 p.m.
    Status: Investigating
    Update: We have identified an issue where Attachments over 1MB are failing to download from the Find page results. We are currently investigating.

Updates:

  • Time: June 11, 2023, 4:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2023, 4:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 11, 2023, 8:27 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 11, 2023, 8:26 a.m.
    Status: Investigating
    Update: We discovered a problem with Microsoft Dynamics Recover that causes authentication failures while executing core components ("Authentication Error: Invalid OAuth Tokens"). We are aware of the issues and are trying to address them. ServiceNow and Salesforce are unaffected.

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Frequently Asked Questions - Own Company

Is there a Own Company outage?
The current status of Own Company is: Under Maintenance
Where can I find the official status page of Own Company?
The official status page for Own Company is here
How can I get notified if Own Company is down or experiencing an outage?
To get notified of any status changes to Own Company, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Own Company every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Own Company do?
Own provides automated backups and easy recovery to prevent loss of important data and metadata.

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