Is there an Own Company outage?

Own Company status: Systems Active

Last checked: a minute ago

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Own Company outages and incidents

Outage and incident data over the last 30 days for Own Company.

There have been 3 outages or incidents for Own Company in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Own Company

Outlogger tracks the status of these components for Xero:

Unified Login Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Component Status
Unified Login Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active

Latest Own Company outages and incidents.

View the latest incidents for Own Company and check for official updates:

Updates:

  • Time: Oct. 15, 2023, 6:34 a.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Oct. 9, 2023, 2:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 3, 2023, 3:43 p.m.
    Status: Identified
    Update: We have identified an issue causing anonymization jobs to run longer than usual and started working on a fix.

Updates:

  • Time: Sept. 19, 2023, 6:03 p.m.
    Status: Resolved
    Update: We experienced an issue with Smart Alerts. They were set to trigger after specific backups however they were not being sent. After identifying the issue all the pending smart alerts started sending. You may have received multiple emails in the last 24 hours as a result of this fix.

Updates:

  • Time: Aug. 30, 2023, 7:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2023, 4:40 p.m.
    Status: Investigating
    Update: We are closely monitoring the Azure storage and compute outage in Australia East. When the servers are back online, we will restart all missed or failed backups.
  • Time: Aug. 30, 2023, 4:38 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 30, 2023, 4:21 p.m.
    Status: Monitoring
    Update: We are closely monitoring the Azure storage and compute outage in Australia East. When the servers are back online, we will restart all missed or failed backups.
  • Time: Aug. 30, 2023, 11:49 a.m.
    Status: Identified
    Update: Due to an outage on Azure, one of our regions is currently unavailable.

Updates:

  • Time: Aug. 24, 2023, 9:18 p.m.
    Status: Resolved
    Update: The backup performance issue is now resolved. A few backups and jobs on a limited number of accounts may have been affected as well. The automatic backups were restarted by OwnBackup. Jobs should be restarted manually
  • Time: Aug. 24, 2023, 7:22 p.m.
    Status: Investigating
    Update: We are aware of degraded performance on APP1. Some customers may experience slower backups at this time.

Updates:

  • Time: Aug. 20, 2023, 4:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2023, 2:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 20, 2023, 1:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 20, 2023, 12:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 20, 2023, 12:41 p.m.
    Status: Investigating
    Update: We’re investigating reports about difficulty in accessing the OwnBackup user interface from the web. Our engineering team is currently looking into the issue and we will update shortly.

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Frequently Asked Questions - Own Company

Is there a Own Company outage?
The current status of Own Company is: Systems Active
Where can I find the official status page of Own Company?
The official status page for Own Company is here
How can I get notified if Own Company is down or experiencing an outage?
To get notified of any status changes to Own Company, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Own Company every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Own Company do?
Own provides automated backups and easy recovery to prevent loss of important data and metadata.

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