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Is there an Pagely outage?

Pagely status: Systems Active

Last checked: 9 minutes ago

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Pagely outages and incidents

Outage and incident data over the last 30 days for Pagely.

There have been 0 outages or incidents for Pagely in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pagely

Outlogger tracks the status of these components for Xero:

API Active
Atomic Control Panel Active
Automation Active
CI/CD Integrations Active
Live Chat Active
PressDNS Active
Shared Hosting Infrastructure Active
Site Backup Downloads Active
Slack Support Channels Active
Support System Active
VPS Hosting Infrastructure Active
Component Status
API Active
Atomic Control Panel Active
Automation Active
CI/CD Integrations Active
Live Chat Active
PressDNS Active
Shared Hosting Infrastructure Active
Site Backup Downloads Active
Slack Support Channels Active
Support System Active
VPS Hosting Infrastructure Active

Latest Pagely outages and incidents.

View the latest incidents for Pagely and check for official updates:

Updates:

  • Time: March 7, 2021, 9:51 p.m.
    Status: Resolved
    Update: The external internet provider to the Sydney region network has been shifted to recover from this event. This incident has been resolved.
  • Time: March 7, 2021, 7:21 p.m.
    Status: Monitoring
    Update: The issue has been identified and a fix is being implemented by our underlying provider for the Sydney region. The network connectivity monitoring alerts have resolved, but we're continuing to keep an eye on things.
  • Time: March 7, 2021, 6:18 p.m.
    Status: Investigating
    Update: Internal monitoring has alerted us to network connectivity issue in the Sydney region, that our Operations team is working to resolve. Some international visitor requests outside of Australia into the Sydney region may be impacted while this is ongoing. Visitor requests within Australia should not be impacted at this time. Apologies on the disruption and a further update will be posted shortly.

Updates:

  • Time: Jan. 4, 2021, 7:53 p.m.
    Status: Resolved
    Update: Slack is reporting that this issue is resolved, so customers with private Slack support channels should be able to use them as normal at this time.
  • Time: Jan. 4, 2021, 5:44 p.m.
    Status: Investigating
    Update: At this time, Slack is connecting but may still be slow to respond.
  • Time: Jan. 4, 2021, 4:22 p.m.
    Status: Investigating
    Update: Due to the widespread Slack outage, customers will be unable to access their private Slack support channels to interact with Pagely support. Live chat and Atomic support tickets are still functioning as normal.

Updates:

  • Time: Jan. 4, 2021, 7:53 p.m.
    Status: Resolved
    Update: Slack is reporting that this issue is resolved, so customers with private Slack support channels should be able to use them as normal at this time.
  • Time: Jan. 4, 2021, 5:44 p.m.
    Status: Investigating
    Update: At this time, Slack is connecting but may still be slow to respond.
  • Time: Jan. 4, 2021, 4:22 p.m.
    Status: Investigating
    Update: Due to the widespread Slack outage, customers will be unable to access their private Slack support channels to interact with Pagely support. Live chat and Atomic support tickets are still functioning as normal.

Updates:

  • Time: Dec. 10, 2020, 12:42 p.m.
    Status: Resolved
    Update: Everything has looked stable since yesterday's database restoration. This incident is now resolved.
  • Time: Dec. 9, 2020, 8:34 p.m.
    Status: Monitoring
    Update: At this time your sites are operational again. Pagely Engineers have reinstated your databases to a very near point-in-time recovery. The first signs of problems occurred at 18:18 UTC, and we have restored your databases to a point-in-time backup at 18:00 UTC.
  • Time: Dec. 9, 2020, 6:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 9, 2020, 6:41 p.m.
    Status: Investigating
    Update: Internal monitoring has alerted to an issue on a shared RDS (p20-aurora-2) that our Operations team is working to resolve. This appears to be related to a bug on the Amazon RDS service. We are currently working to bring up a new RDS cluster from a recent point in time to send traffic to it. Some customer sites, particularly uncached traffic requests, may be impacted while this is ongoing. Apologies on the disruption and a further update will be posted shortly.

Updates:

  • Time: Dec. 10, 2020, 12:42 p.m.
    Status: Resolved
    Update: Everything has looked stable since yesterday's database restoration. This incident is now resolved.
  • Time: Dec. 9, 2020, 8:34 p.m.
    Status: Monitoring
    Update: At this time your sites are operational again. Pagely Engineers have reinstated your databases to a very near point-in-time recovery. The first signs of problems occurred at 18:18 UTC, and we have restored your databases to a point-in-time backup at 18:00 UTC.
  • Time: Dec. 9, 2020, 6:54 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 9, 2020, 6:41 p.m.
    Status: Investigating
    Update: Internal monitoring has alerted to an issue on a shared RDS (p20-aurora-2) that our Operations team is working to resolve. This appears to be related to a bug on the Amazon RDS service. We are currently working to bring up a new RDS cluster from a recent point in time to send traffic to it. Some customer sites, particularly uncached traffic requests, may be impacted while this is ongoing. Apologies on the disruption and a further update will be posted shortly.

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Frequently Asked Questions - Pagely

Is there a Pagely outage?
The current status of Pagely is: Systems Active
Where can I find the official status page of Pagely?
The official status page for Pagely is here
How can I get notified if Pagely is down or experiencing an outage?
To get notified of any status changes to Pagely, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pagely every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pagely do?
A Managed WordPress platform was created in the mid-2000s to simplify and make WordPress more accessible. It now serves high-quality solutions to clients.

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