Time: July 28, 2020, 11:51 a.m.

Status: Resolved

Update: Amazon Web Services resolved the DNS issue in Virginia region. All Pagely services are operating normally

Time: July 28, 2020, 11:19 a.m.

Status: Monitoring

Update: Amazon Web Services reported about DNS lookup failures in the US-EAST-1 Region since 2:11 AM PDT. Pagely customer websites located in Virginia region could notice an increased response time. Amazon is already implementing a mitigation to the increased DNS resolution in a single Availability Zone in the US-EAST-1 Region

Time: July 17, 2020, 11:22 p.m.

Status: Resolved

Update: Cloudflare status is reporting the incident as resolved: https://www.cloudflarestatus.com/ Our monitoring does not show any sites still down due to the outage. As such we are marking this incident as resolved.

Time: July 17, 2020, 10:10 p.m.

Status: Monitoring

Update: Cloudflare status page now shows "Network and Resolver Issues". Customers that use Cloudflare can monitor https://www.cloudflarestatus.com/ for further updates. We are showing many sites are back online currently but Cloudflare is still working on the issue.

Time: July 17, 2020, 9:36 p.m.

Status: Identified

Update: Cloudflare appears to be having an outage. We are unable to load the main page from several locations and client sites using Cloudflare are reporting down. Cloudflare has not yet posted an update on their status page: https://www.cloudflarestatus.com/ Customers using Cloudflare may experience their sites being down at this time. Pagely hosting is unaffected however there may be a partial outage of the ticket system and control panel.

Time: July 17, 2020, 11:22 p.m.

Status: Resolved

Update: Cloudflare status is reporting the incident as resolved: https://www.cloudflarestatus.com/ Our monitoring does not show any sites still down due to the outage. As such we are marking this incident as resolved.

Time: July 17, 2020, 10:10 p.m.

Status: Monitoring

Update: Cloudflare status page now shows "Network and Resolver Issues". Customers that use Cloudflare can monitor https://www.cloudflarestatus.com/ for further updates. We are showing many sites are back online currently but Cloudflare is still working on the issue.

Time: July 17, 2020, 9:36 p.m.

Status: Identified

Update: Cloudflare appears to be having an outage. We are unable to load the main page from several locations and client sites using Cloudflare are reporting down. Cloudflare has not yet posted an update on their status page: https://www.cloudflarestatus.com/ Customers using Cloudflare may experience their sites being down at this time. Pagely hosting is unaffected however there may be a partial outage of the ticket system and control panel.

Time: March 5, 2020, 5:20 a.m.

Status: Resolved

Update: This incident has been resolved.

Time: March 4, 2020, 7:37 a.m.

Status: Monitoring

Update: At this time, all Let's Encrypt certificates issued from within our Atomic Control Panel have been checked. The small number of certificates we found to require a forced renewal have been fixed. As an update from Let's Encrypt, revocations will officially commence at 2020-03-04 20:00 UTC (1:00pm US MST). We will continue to monitor over the next 24 hours, however all certificates that we identified have been issued a forced renewal and are no longer affected. To verify things yourself, you may go to https://checkhost.unboundtest.com/ and enter your domain name.

Time: March 3, 2020, 8:03 p.m.

Status: Identified

Update: Our team has been investigating a matter relating to Let's Encrypt that was disclosed earlier today. The problem discovered by Let's Encrypt potentially affects anyone using certs issued by Let's Encrypt, not just websites running on Pagely. Pagely's customers can provision free Let's Encrypt certificates using our Atomic Control Panel. We have been assessing whether any of those certificates provisioned by our system will be revoked on March 4, 2020. We are happy to report that the very small number of Let's Encrypt certificates for our customers found on the affected list have already been identified and steps have been taken to force a renewal on those certificates, or will be corrected within the next few hours before revocations start happening. More information about this issue can be found on: - The Status page for Let's Encrypt: https://status.io/pages/incident/55957a99e800baa4470002da/5e5e9b5b144d9304c0e602c7 - The Let's Encrypt Community Forums: https://community.letsencrypt.org/t/revoking-certain-certificates-on-march-4/114864 We encourage all website owners to review the above links and check any other sites you do not have under Pagely, and take the appropriate steps to renew the affected certs. Just to reiterate, Pagely is already taking care of this verification and correction process on your behalf for sites hosted here. This incident will be kept open until we are fully satisfied with our assessment and corrective steps.

Time: March 5, 2020, 5:20 a.m.

Status: Resolved

Update: This incident has been resolved.

Time: March 4, 2020, 7:37 a.m.

Status: Monitoring

Update: At this time, all Let's Encrypt certificates issued from within our Atomic Control Panel have been checked. The small number of certificates we found to require a forced renewal have been fixed. As an update from Let's Encrypt, revocations will officially commence at 2020-03-04 20:00 UTC (1:00pm US MST). We will continue to monitor over the next 24 hours, however all certificates that we identified have been issued a forced renewal and are no longer affected. To verify things yourself, you may go to https://checkhost.unboundtest.com/ and enter your domain name.

Time: March 3, 2020, 8:03 p.m.

Status: Identified

Update: Our team has been investigating a matter relating to Let's Encrypt that was disclosed earlier today. The problem discovered by Let's Encrypt potentially affects anyone using certs issued by Let's Encrypt, not just websites running on Pagely. Pagely's customers can provision free Let's Encrypt certificates using our Atomic Control Panel. We have been assessing whether any of those certificates provisioned by our system will be revoked on March 4, 2020. We are happy to report that the very small number of Let's Encrypt certificates for our customers found on the affected list have already been identified and steps have been taken to force a renewal on those certificates, or will be corrected within the next few hours before revocations start happening. More information about this issue can be found on: - The Status page for Let's Encrypt: https://status.io/pages/incident/55957a99e800baa4470002da/5e5e9b5b144d9304c0e602c7 - The Let's Encrypt Community Forums: https://community.letsencrypt.org/t/revoking-certain-certificates-on-march-4/114864 We encourage all website owners to review the above links and check any other sites you do not have under Pagely, and take the appropriate steps to renew the affected certs. Just to reiterate, Pagely is already taking care of this verification and correction process on your behalf for sites hosted here. This incident will be kept open until we are fully satisfied with our assessment and corrective steps.