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Is there an Pantheon Operations outage?

Pantheon Operations status: Systems Active

Last checked: 5 minutes ago

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Pantheon Operations outages and incidents

Outage and incident data over the last 30 days for Pantheon Operations.

There have been 2 outages or incidents for Pantheon Operations in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pantheon Operations

Outlogger tracks the status of these components for Xero:

Autopilot Active
Billing Operations Active
Customer Sites Active
Dashboard Active
Front-End Sites Active
Git Active
Global CDN Active
Site Certificate Provisioning Active
Spinup Operations Active
Support Chat Active
Support Tickets Active
Terminus Operations Active
Workflow Operations Active
Component Status
Autopilot Active
Billing Operations Active
Customer Sites Active
Dashboard Active
Front-End Sites Active
Git Active
Global CDN Active
Site Certificate Provisioning Active
Spinup Operations Active
Support Chat Active
Support Tickets Active
Terminus Operations Active
Workflow Operations Active

Latest Pantheon Operations outages and incidents.

View the latest incidents for Pantheon Operations and check for official updates:

Updates:

  • Time: April 18, 2024, 5:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 4:53 p.m.
    Status: Monitoring
    Update: We’re still closely monitoring the implemented fix and the platform remains stable now. We’ll update around 30 minutes to an hour or as soon as more information becomes available.
  • Time: April 18, 2024, 3:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 18, 2024, 2:41 p.m.
    Status: Investigating
    Update: Our Engineering team is actively investigating the issue by thoroughly checking every aspect of the Dashboard.
  • Time: April 18, 2024, 2:05 p.m.
    Status: Investigating
    Update: Our Engineering team is still actively investigating the issue with the Dashboard.
  • Time: April 18, 2024, 1:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 18, 2024, 12:55 p.m.
    Status: Investigating
    Update: We have detected elevated error rates on the Dashboard, leading to slowness or unavailability of dashboard pages. We are actively investigating this at the highest priority and will update you as soon as we have more information. For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email [email protected]

Updates:

  • Time: April 11, 2024, 6:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 11, 2024, 5:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and everything should be back to normal, but we're currently monitoring the results. We’ll update around 30 minutes to an hour or as soon as more information becomes available.
  • Time: April 11, 2024, 5:08 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 11, 2024, 4:55 p.m.
    Status: Investigating
    Update: Internal monitoring has detected issues in the form of 403 errors on a number of sites within the platform. We are actively investigating this at the highest priority and will update as soon as we have more information.

Updates:

  • Time: April 10, 2024, 5:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 10, 2024, 5:03 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 10, 2024, 4:03 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 10, 2024, 3:16 a.m.
    Status: Identified
    Update: We are diligently working on this fix and attempting remediations as our top priority. We will share another update in 1 hour or as soon as more information becomes available.
  • Time: April 10, 2024, 2:17 a.m.
    Status: Identified
    Update: We are diligently working on this fix and attempting remediations as our top priority. We will share another update in 1 hour or as soon as more information becomes available.
  • Time: April 10, 2024, 1:14 a.m.
    Status: Identified
    Update: We are diligently working on this fix and attempting remediations as our top priority. We will share another update in 1 hour or as soon as more information becomes available.
  • Time: April 10, 2024, 12:16 a.m.
    Status: Identified
    Update: We are diligently working on this fix and attempting remediations as our top priority. We will share another update in 30 minutes to 1 hour or as soon as more information becomes available.
  • Time: April 9, 2024, 11:44 p.m.
    Status: Identified
    Update: We are diligently working on this fix and attempting remediations as our top priority. We will share another update in 30 minutes to 1 hour or as soon as more information becomes available.
  • Time: April 9, 2024, 10:28 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 9, 2024, 9:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 9, 2024, 9:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 9, 2024, 8:56 p.m.
    Status: Investigating
    Update: We have detected and are investigating elevated response times for some workflows, which may slow deploy and environment creation operations. For urgent issues, please contact support via [email protected] or by opening a support chat.

Updates:

  • Time: April 4, 2024, 12:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 3, 2024, 10:31 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 3, 2024, 9:38 p.m.
    Status: Monitoring
    Update: The team is still actively monitoring for any persisting issues, as there have been no reported concerns related to the incident within the last 2-3 hours. We'll continue to provide updates within the next 30 minutes to 1 hour.
  • Time: April 3, 2024, 8:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 3, 2024, 7:09 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Rest assured that we'll post an update as soon as we have them ready from our end. Thank you for your patience
  • Time: April 3, 2024, 5:59 p.m.
    Status: Identified
    Update: The issue has been identified from an internal service being down and the cause is currently being looked into. We’ll update around 30 minutes to an hour or as soon as more information becomes available.
  • Time: April 3, 2024, 5:20 p.m.
    Status: Investigating
    Update: Internal monitoring has detected issues in the form of 500 errors on the dashboard and degraded dashboard/terminus performance. We are actively investigating this at the highest priority and will update as soon as we have more information.

Updates:

  • Time: March 26, 2024, 3:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 26, 2024, 1:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Thank you for your patience with us as we work to resolve this issue.
  • Time: March 26, 2024, 12:55 a.m.
    Status: Identified
    Update: A fix is still being implemented for the issue impacting sites under the Canada region. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 25, 2024, 11:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is still being implemented. We will provide another update within 1 hour or as soon as we have more information available. Thank you for your patience.
  • Time: March 25, 2024, 10:46 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 25, 2024, 9:42 p.m.
    Status: Investigating
    Update: We're currently investigating the issue impacting sites under the Canada region to identify its root cause. We anticipate providing another update within the next 30 minutes to 1 hour or as soon as we have more information available. Thank you for your patience.
  • Time: March 25, 2024, 8:01 p.m.
    Status: Investigating
    Update: We are continuing to determine the issue. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: March 25, 2024, 6:56 p.m.
    Status: Investigating
    Update: Internal monitoring has detected elevated error levels for site application responses specifically in the Canada region. We are actively investigating this at the highest priority and will update as soon as we have more information.

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Issues Detected

Frequently Asked Questions - Pantheon Operations

Is there a Pantheon Operations outage?
The current status of Pantheon Operations is: Systems Active
Where can I find the official status page of Pantheon Operations?
The official status page for Pantheon Operations is here
How can I get notified if Pantheon Operations is down or experiencing an outage?
To get notified of any status changes to Pantheon Operations, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pantheon Operations every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pantheon Operations do?
Pantheon is a WebOps platform that enables teams to create, host, and manage websites with speed and agility, meeting all business requirements.

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