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Is there an Pantheon Operations outage?

Pantheon Operations status: Systems Active

Last checked: 4 minutes ago

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Pantheon Operations outages and incidents

Outage and incident data over the last 30 days for Pantheon Operations.

There have been 2 outages or incidents for Pantheon Operations in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pantheon Operations

Outlogger tracks the status of these components for Xero:

Autopilot Active
Billing Operations Active
Customer Sites Active
Dashboard Active
Front-End Sites Active
Git Active
Global CDN Active
Site Certificate Provisioning Active
Spinup Operations Active
Support Chat Active
Support Tickets Active
Terminus Operations Active
Workflow Operations Active
Component Status
Autopilot Active
Billing Operations Active
Customer Sites Active
Dashboard Active
Front-End Sites Active
Git Active
Global CDN Active
Site Certificate Provisioning Active
Spinup Operations Active
Support Chat Active
Support Tickets Active
Terminus Operations Active
Workflow Operations Active

Latest Pantheon Operations outages and incidents.

View the latest incidents for Pantheon Operations and check for official updates:

Updates:

  • Time: March 21, 2024, 12:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 20, 2024, 11:16 p.m.
    Status: Monitoring
    Update: We continue to monitor the implemented fix closely, and the platform is currently stable. We'll provide another update within the next 30 minutes to an hour or as soon as further information becomes available.
  • Time: March 20, 2024, 9:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 20, 2024, 9:40 p.m.
    Status: Identified
    Update: Our Engineering team has pinpointed the issue, with the resolution currently in progress. We sincerely appreciate your patience and understanding as we work through this process.
  • Time: March 20, 2024, 8:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 20, 2024, 8:22 p.m.
    Status: Investigating
    Update: We are continuing our investigation on this and will post further updates.
  • Time: March 20, 2024, 7:46 p.m.
    Status: Investigating
    Update: Internal monitoring has detected elevated error levels for site application responses. We are actively investigating this at the highest priority and will update as soon as we have more information. Impacts are slow loading pages, application did not respond in time and 500 error response codes.

Updates:

  • Time: March 15, 2024, 9:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2024, 8:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are closely monitoring the results. All site and dashboard functionality is restored at this time.
  • Time: March 15, 2024, 7:25 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 15, 2024, 6:42 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. While this work is being completed there will still be intermittent degraded performance.
  • Time: March 15, 2024, 6:07 p.m.
    Status: Identified
    Update: We have detected degraded application performance on the platform and have identified an issue and are putting a fix in place now. Symptoms include 500 error response codes both for sites and the Pantheon dashboard. For urgent issues, please contact support via [email protected] or by opening a support chat or ticket.

Updates:

  • Time: March 12, 2024, 9:54 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologize for the interruption to your business today and will be conducting a full analysis of this incident and continuing to improve stability as our top priority.
  • Time: March 12, 2024, 8:39 p.m.
    Status: Monitoring
    Update: We have detected degraded application performance on the platform and are investigating the issue. This resulted in 500 level errors in about a 15 minute period. The issue has been identified and a fix has been implemented, and sites should now be responding as normal. For urgent issues, please contact support by opening a support ticket or chat.

Updates:

  • Time: March 7, 2024, 7:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 7, 2024, 6:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 7, 2024, 6:23 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 7, 2024, 6:16 p.m.
    Status: Investigating
    Update: Internal monitoring has detected an issue affecting the Dashboard, leading to unavailability and errors. We are actively investigating this at the highest priority and will update as soon as we have more information. For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email [email protected]

Updates:

  • Time: March 5, 2024, 6:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 5, 2024, 6:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 5, 2024, 5:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 5, 2024, 5:02 p.m.
    Status: Investigating
    Update: Internal monitoring has detected multiple issues affecting the Dashboard, leading to performance and loading difficulties. We are actively investigating this at the highest priority and will update as soon as we have more information. For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email [email protected]

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Issues Detected

Frequently Asked Questions - Pantheon Operations

Is there a Pantheon Operations outage?
The current status of Pantheon Operations is: Systems Active
Where can I find the official status page of Pantheon Operations?
The official status page for Pantheon Operations is here
How can I get notified if Pantheon Operations is down or experiencing an outage?
To get notified of any status changes to Pantheon Operations, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pantheon Operations every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pantheon Operations do?
Pantheon is a WebOps platform that enables teams to create, host, and manage websites with speed and agility, meeting all business requirements.

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