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Is there an Particle outage?

Particle status: Minor Outage

Last checked: 7 minutes ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 3 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Performance Issues
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Performance Issues
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: May 4, 2023, 12:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2023, 10:22 p.m.
    Status: Identified
    Update: Particle has identified SIM Activation and Deactivation delays with one of its providers. We are experiencing a SIM state management outage affecting E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1). Connectivity is not affected. Online devices are not affected. Particle is actively working on a workaround to circumvent this issue and will post an update as soon as one is available.

Updates:

  • Time: April 25, 2023, 1:26 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2023, 12:30 a.m.
    Status: Monitoring
    Update: Devices dropped offline for around 17 minutes from 17:00:00 to 17:17:00 PDT. Impacted a very low percentage of the fleet, and it affected different countries. All the devices reconnected successfully after this event. We still monitoring this event.
  • Time: April 25, 2023, 12:18 a.m.
    Status: Investigating
    Update: Particle team detected a connectivity issue, which Impacts a very low percentage of the fleet, and it is affecting different countries. This involves the next SKUs: G350, U260/U270, E310

Updates:

  • Time: April 25, 2023, 1:26 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2023, 12:30 a.m.
    Status: Monitoring
    Update: Devices dropped offline for around 17 minutes from 17:00:00 to 17:17:00 PDT. Impacted a very low percentage of the fleet, and it affected different countries. All the devices reconnected successfully after this event. We still monitoring this event.
  • Time: April 25, 2023, 12:18 a.m.
    Status: Investigating
    Update: Particle team detected a connectivity issue, which Impacts a very low percentage of the fleet, and it is affecting different countries. This involves the next SKUs: G350, U260/U270, E310

Updates:

  • Time: April 8, 2023, 7:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 7, 2023, 8:43 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 7, 2023, 8:43 p.m.
    Status: Identified
    Update: SIM activation appears to be back to normal., except for a few SIMs that are in the queue.
  • Time: April 7, 2023, 3:18 p.m.
    Status: Investigating
    Update: Particle is aware of continued issues when activating (non-EtherSIM) SIM cards. Our MVNO partners are investigating.

Updates:

  • Time: April 8, 2023, 7:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 7, 2023, 8:43 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 7, 2023, 8:43 p.m.
    Status: Identified
    Update: SIM activation appears to be back to normal., except for a few SIMs that are in the queue.
  • Time: April 7, 2023, 3:18 p.m.
    Status: Investigating
    Update: Particle is aware of continued issues when activating (non-EtherSIM) SIM cards. Our MVNO partners are investigating.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Minor Outage
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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