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Is there an Med-Metrix outage?

Med-Metrix status: Systems Active

Last checked: 3 minutes ago

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Med-Metrix outages and incidents

Outage and incident data over the last 30 days for Med-Metrix.

There have been 0 outages or incidents for Med-Metrix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Med-Metrix

Outlogger tracks the status of these components for Xero:

API Endpoints Active
API Servers Active
Database Active
File Storage Active
Queues Active
Clinician Console Active
Content Delivery Network Active
Custom Domains Active
Patient Portal Active
Email Service Active
PatientPal Phone Numbers, Pay-by-Phone Active
Payments Active
Text Messaging Service Active
Change Healtchare Eligibility API Active
Incoming Messages Active
Robototic Process Automation Processes Active
Robot Registry Active
Robots Active
Building Deployments Active
Deploying Updates Active
Error Logging Active
Support Web Messenger Active
Component Status
Active
API Endpoints Active
API Servers Active
Database Active
File Storage Active
Queues Active
Active
Clinician Console Active
Content Delivery Network Active
Custom Domains Active
Patient Portal Active
Active
Email Service Active
PatientPal Phone Numbers, Pay-by-Phone Active
Payments Active
Text Messaging Service Active
Active
Change Healtchare Eligibility API Active
Incoming Messages Active
Robototic Process Automation Processes Active
Robot Registry Active
Robots Active
Active
Building Deployments Active
Deploying Updates Active
Error Logging Active
Support Web Messenger Active

Latest Med-Metrix outages and incidents.

View the latest incidents for Med-Metrix and check for official updates:

Updates:

  • Time: Feb. 14, 2023, 5:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 14, 2023, 5:15 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 14, 2023, 4:48 p.m.
    Status: Identified
    Update: This issue has been identified and a fix is being implemented.
  • Time: Feb. 14, 2023, 4:28 p.m.
    Status: Investigating
    Update: We have discovered an issue preventing users with without certain permissions being unable to load the dashboard. We are investigating this issue.

Updates:

  • Time: Jan. 17, 2023, 4:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 16, 2023, 3:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring our queues to ensure all documents are uploaded to EMRs successfully.
  • Time: Jan. 16, 2023, 1:57 p.m.
    Status: Identified
    Update: The issue has been identified and the fix is being implemented.
  • Time: Jan. 16, 2023, 1:46 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 13, 2022, 2:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 13, 2022, 1:43 p.m.
    Status: Identified
    Update: Some of our integration processes are failing due to an unavailable dependency. The issue has been identified and a fix is being implemented.

Updates:

  • Time: April 5, 2022, 5:07 p.m.
    Status: Resolved
    Update: Queue has caught up and is continuing to be fully operational.
  • Time: April 5, 2022, 4:34 p.m.
    Status: Identified
    Update: The issue has been identified and a fix has been implemented. We are providing additional resources to help the queue catch up.
  • Time: April 5, 2022, 4:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue preventing jobs in the integration queue from running. Intake documents and demographics may not be updating to integrated EMRs.

Updates:

  • Time: Feb. 19, 2022, 3:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 18, 2022, 7:15 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 18, 2022, 7:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are working to sync the intakes that failed to upload earlier today.
  • Time: Feb. 18, 2022, 5:53 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 18, 2022, 5:05 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with submitted intakes not uploading to EMRs.

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Frequently Asked Questions - Med-Metrix

Is there a Med-Metrix outage?
The current status of Med-Metrix is: Systems Active
Where can I find the official status page of Med-Metrix?
The official status page for Med-Metrix is here
How can I get notified if Med-Metrix is down or experiencing an outage?
To get notified of any status changes to Med-Metrix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Med-Metrix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Med-Metrix do?
Med-Metrix streamlines front desk operations from check-in to billing, simplifying processes for staff and enhancing the patient experience.