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Is there an Payrix outage?

Payrix status: Systems Active

Last checked: 2 minutes ago

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Payrix outages and incidents

Outage and incident data over the last 30 days for Payrix.

There have been 0 outages or incidents for Payrix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Payrix

Outlogger tracks the status of these components for Xero:

AWS Data Lake Active
Discover Active
Production - Alerts Active
Production - API Active
Production - Apple Pay Active
Production - Management Portal Active
VAP Platform Transactions Active
API Active
Management Portal Active
Component Status
AWS Data Lake Active
Discover Active
Production - Alerts Active
Production - API Active
Production - Apple Pay Active
Production - Management Portal Active
VAP Platform Transactions Active
Active
API Active
Management Portal Active

Latest Payrix outages and incidents.

View the latest incidents for Payrix and check for official updates:

Updates:

  • Time: Dec. 10, 2020, 5:32 a.m.
    Status: Resolved
    Update: Due to scheduled production deployment (separate from scheduled Sandbox maintenance), production token and transaction processing was timing out between 23:17PM EST and 23:26PM (9 minutes) and then again during 23:37 and 23:42 (5 minutes). Normal processing resumed immediately after 23:42

Updates:

  • Time: Oct. 22, 2020, 3:54 a.m.
    Status: Resolved
    Update: Between 23:12PM EST and 23:13PM EST for approximately 60 seconds, Payrix API was returning Internal Server 500 error for all requests Between 23:25PM EST and 23:26PM EST for approximately 60 seconds, Payrix API was returning internal Server 500 error intermittently The issue was fully resolved at 23:26PM EST

Updates:

  • Time: Sept. 24, 2020, 8:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 24, 2020, 8:25 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 19, 2020, 10:41 p.m.
    Status: Resolved
    Update: Due to an SSL/DNS configuration issue, all SANDBOX authorizations/captures between 5:25PM ET and 6:00PM ET were declined

Updates:

  • Time: May 10, 2019, 5:14 p.m.
    Status: Resolved
    Update: Empathize with those affected and let them know everything is operating as normal.
  • Time: May 10, 2019, 5:14 p.m.
    Status: Monitoring
    Update: Let your users know once a fix is in place, and keep communication clear and precise.
  • Time: May 10, 2019, 5:14 p.m.
    Status: Identified
    Update: As you continue to work through the incident, update your customers frequently.
  • Time: May 10, 2019, 5:14 p.m.
    Status: Investigating
    Update: When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

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Frequently Asked Questions - Payrix

Is there a Payrix outage?
The current status of Payrix is: Systems Active
Where can I find the official status page of Payrix?
The official status page for Payrix is here
How can I get notified if Payrix is down or experiencing an outage?
To get notified of any status changes to Payrix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Payrix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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