Is there an Payrix outage?
Payrix status: Systems Active
Last checked: a minute ago
Get notified about any outages, downtime or incidents for Payrix and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: a minute ago
Get notified about any outages, downtime or incidents for Payrix and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Payrix.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| AWS Data Lake | Active |
| Discover | Active |
| Production - Alerts | Active |
| Production - API | Active |
| Production - Apple Pay | Active |
| Production - Management Portal | Active |
| VAP Platform Transactions | Active |
| Sandbox | Active |
| API | Active |
| Management Portal | Active |
View the latest incidents for Payrix and check for official updates:
Description: Transactions from a subset of merchants were rejected with the error message “Merchant prevented from creating this transaction“. A subset of merchants also experienced a HTTP 500 error.
Status: Resolved
Impact: Major | Started At: July 26, 2021, 10 p.m.
Description: This evening, April 13th, we experienced a payout issue that will delay the disbursement for some merchants. We are actively working on processing the impacted disbursement file via Same Day ACH to go out tomorrow morning, April 14th, with funding tomorrow afternoon. Work is currently in process to prepare that file. We are sorry for any inconvenience this creates for both you and your customers. If you have any questions, please reach out to your account manager or Payrix Support.
Status: Resolved
Impact: Major | Started At: April 13, 2021, 11 p.m.
Description: We encountered a server issue during routine maintenance and application deployment. Between 11:12PM EST and 11:41PM EST on 03-11-2021, API requests were receiving Internal Error 500 as responses. This issue was remediated by our on-call personnel as soon as the root cause was determined and we have created additional monitors to prevent similar issues from occurring in the future.
Status: Resolved
Impact: Major | Started At: March 12, 2021, 7:30 a.m.
Description: We have corrected the issue with simulators not returning proper auth responses. This was also impacting merchant boarding and is now resolved.
Status: Resolved
Impact: Minor | Started At: Feb. 2, 2021, 3:13 p.m.
Description: Due to browser caching, some pages may not load correctly. This impacts our portal environment. If you encounter this issue, clearing your browser cache will solve the issue. Alternatively, for Chrome/Firefox users, you can press "Control-Shift-R" to force reload
Status: Resolved
Impact: None | Started At: Jan. 13, 2021, 3:16 p.m.
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