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Is there an Paystack outage?

Paystack status: Systems Active

Last checked: 6 minutes ago

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Paystack outages and incidents

Outage and incident data over the last 30 days for Paystack.

There have been 6 outages or incidents for Paystack in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Paystack

Outlogger tracks the status of these components for Xero:

API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active
Component Status
API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active

Latest Paystack outages and incidents.

View the latest incidents for Paystack and check for official updates:

Updates:

  • Time: April 21, 2024, 8:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 21, 2024, 7:53 a.m.
    Status: Monitoring
    Update: 3DS success rates have returned to normal since 9:33 SAST. We will continue to monitor.
  • Time: April 21, 2024, 5:45 a.m.
    Status: Identified
    Update: We're currently seeing an increased rate of failure for 3D Secure transactions. The issue has been escalated to our 3rd-party partners and they are working on restoring the service.

Updates:

  • Time: April 15, 2024, 5:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 15, 2024, 2:14 a.m.
    Status: Monitoring
    Update: Success rates have been stable since 3:40 SAST. We will continue to monitor.
  • Time: April 14, 2024, 11:49 p.m.
    Status: Investigating
    Update: We are currently seeing an increased rate of failure for card transactions. The issue has been escalated to our third-party partners.

Updates:

  • Time: April 11, 2024, 10:52 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 11, 2024, 10:05 a.m.
    Status: Identified
    Update: There are currently intermittent connectivity issues on the Scan to Pay and Snapscan platform. Customers may not be able to transact use these payment methods. Our 3rd-party partner is actively working on a fix.

Updates:

  • Time: April 3, 2024, 6:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 2, 2024, noon
    Status: Identified
    Update: We have identified an issue that is causing transfers in South Africa to fail. We are working with our 3rd-party partners to resolve it.

Updates:

  • Time: March 22, 2024, 5:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2024, 5 p.m.
    Status: Monitoring
    Update: Capitec-issued cards have been processing normally since 18:45 SAST. We will continue to monitor.
  • Time: March 22, 2024, 4:41 p.m.
    Status: Identified
    Update: 3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

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Frequently Asked Questions - Paystack

Is there a Paystack outage?
The current status of Paystack is: Systems Active
Where can I find the official status page of Paystack?
The official status page for Paystack is here
How can I get notified if Paystack is down or experiencing an outage?
To get notified of any status changes to Paystack, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Paystack every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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