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Is there an Paystack outage?

Paystack status: Systems Active

Last checked: 3 seconds ago

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Paystack outages and incidents

Outage and incident data over the last 30 days for Paystack.

There have been 6 outages or incidents for Paystack in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Paystack

Outlogger tracks the status of these components for Xero:

API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active
Component Status
API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active

Latest Paystack outages and incidents.

View the latest incidents for Paystack and check for official updates:

Updates:

  • Time: March 22, 2024, 1:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 21, 2024, 9:59 a.m.
    Status: Identified
    Update: Transfers into PT accounts powered by Titan Trust Bank for Top Up purposes might be experiencing a delay. This is due to the inability of the Bank to send notifications at this time. In the interim, please use alternative PT accounts such as Paystack Titan or Fidelity if you need to top up your Balance. We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

Updates:

  • Time: March 16, 2024, 6:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2024, 9:13 a.m.
    Status: Monitoring
    Update: We are still experiencing intermittent issues for Scan to Pay and Snapscan transactions. This is caused by the general networking incident due to the submarine cable outage affecting all of Africa. We have seen some improvement and will continue to monitor while connectivity is being restored.

Updates:

  • Time: March 19, 2024, 3:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 18, 2024, 11:14 a.m.
    Status: Monitoring
    Update: We have seen significant improvement since yesterday, although there is still some instability with MTN. We will continue to monitor.
  • Time: March 15, 2024, 7:37 a.m.
    Status: Monitoring
    Update: The issues are caused by the general networking incident due to the submarine cable outage affecting all of Africa. We have seen some improvement and will continue to monitor while connectivity is being restored.
  • Time: March 14, 2024, 12:52 p.m.
    Status: Investigating
    Update: We have noted an increased failure on mobile money transactions and transfers across all network providers in Ghana. We are currently working with our partners to get this resolved.

Updates:

  • Time: March 15, 2024, 5:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2024, 4:10 p.m.
    Status: Monitoring
    Update: It is looking stable again. We will continue to monitor.
  • Time: March 14, 2024, 12:49 p.m.
    Status: Identified
    Update: A number of our 3rd-party partners are currently affected by connectivity issues caused by submarine cable outages. This is having an impact on our success rates across multiple channels.

Updates:

  • Time: March 15, 2024, 2:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2024, 6:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 14, 2024, 11:29 a.m.
    Status: Identified
    Update: Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime from one of our technical partners. There might also be a delay in confirmation of deposits for transactions, top ups and Dedicated Virtual Accounts. We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

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Frequently Asked Questions - Paystack

Is there a Paystack outage?
The current status of Paystack is: Systems Active
Where can I find the official status page of Paystack?
The official status page for Paystack is here
How can I get notified if Paystack is down or experiencing an outage?
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