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Is there an Paystack outage?

Paystack status: Systems Active

Last checked: 4 minutes ago

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Paystack outages and incidents

Outage and incident data over the last 30 days for Paystack.

There have been 6 outages or incidents for Paystack in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Paystack

Outlogger tracks the status of these components for Xero:

API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active
Component Status
API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active

Latest Paystack outages and incidents.

View the latest incidents for Paystack and check for official updates:

Updates:

  • Time: March 14, 2024, 4:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2024, 12:15 p.m.
    Status: Monitoring
    Update: Scan to Pay payments are processing normally, but we are still seeing an elevated rate of failure for Snapscan transactions.
  • Time: March 14, 2024, 11:55 a.m.
    Status: Monitoring
    Update: The issue has been resolved and we have re-enabled the channel. We will continue to monitor.
  • Time: March 14, 2024, 11:23 a.m.
    Status: Investigating
    Update: We are currently seeing an increase in failures for Scan to Pay and Snapscan transactions. The issue has been escalated to our 3rd-party partners. We will disable the channel until it is stable again.

Updates:

  • Time: March 14, 2024, 4:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2024, 2:03 p.m.
    Status: Monitoring
    Update: Success rates have returned to normal. We will continue to monitor.
  • Time: March 14, 2024, 11:42 a.m.
    Status: Identified
    Update: Only FNB-issued cards are affected. The issue has been escalated to FNB.
  • Time: March 14, 2024, 11:12 a.m.
    Status: Investigating
    Update: We are seeing an increase in failures for 3DS transactions. The issue has been escalated to our 3rd-party partners.

Updates:

  • Time: March 7, 2024, 1:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 7, 2024, 11:31 a.m.
    Status: Identified
    Update: Scan to Pay and Snapscan transactions are currently failing. Our 3rd-party partners are working on restoring the service. We will disable the channel until we have confirmed that it is operational again.

Updates:

  • Time: March 10, 2024, 10:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 7, 2024, 7:19 a.m.
    Status: Monitoring
    Update: You might experience issues in retrieving your most recent data (data from the last 60hrs). We expect the fix to resolve the issue by Sunday, 10th March 2024.
  • Time: March 5, 2024, 3:52 p.m.
    Status: Identified
    Update: You might experience issues in retrieving your most recent data (data from the last 96hrs). Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon.

Updates:

  • Time: March 1, 2024, 2:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 1, 2024, 11:32 a.m.
    Status: Monitoring
    Update: API connectivity has been restored. We will continue to monitor.
  • Time: March 1, 2024, 11:04 a.m.
    Status: Investigating
    Update: We are investigating an issue that is currently affecting requests to our API.

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Frequently Asked Questions - Paystack

Is there a Paystack outage?
The current status of Paystack is: Systems Active
Where can I find the official status page of Paystack?
The official status page for Paystack is here
How can I get notified if Paystack is down or experiencing an outage?
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