Time: July 26, 2019, 5:07 p.m.

Status: Resolved

Update: We identified a reduction in Google Ad Manager targeting rates on web deployments at 08.00UTC 26/07/2019 which appears to have affected all customers using our Google Ad Manager integration. After investigation, our engineering team identified the root cause being an unannounced change made by Google to their publisher API (GPT), which meant that Permutive segments were no longer being accepted as valid targeting values. This change led to reduced targeting rates on Permutive deployments between 18.00UTC 25/07/2019 and 10.00UTC 26/07/2019. Our engineering team deployed a change to our Web SDK for all customers by 10.00UTC 26/07/2019, which changes the format of Permutive targeting values sent into Google Ad Manager and fully resolves this issue. Targeting rates have now returned to normal and our team will continue to monitor.

Time: July 26, 2019, 5:07 p.m.

Status: Resolved

Update: We identified a reduction in Google Ad Manager targeting rates on web deployments at 08.00UTC 26/07/2019 which appears to have affected all customers using our Google Ad Manager integration. After investigation, our engineering team identified the root cause being an unannounced change made by Google to their publisher API (GPT), which meant that Permutive segments were no longer being accepted as valid targeting values. This change led to reduced targeting rates on Permutive deployments between 18.00UTC 25/07/2019 and 10.00UTC 26/07/2019. Our engineering team deployed a change to our Web SDK for all customers by 10.00UTC 26/07/2019, which changes the format of Permutive targeting values sent into Google Ad Manager and fully resolves this issue. Targeting rates have now returned to normal and our team will continue to monitor.

Time: June 28, 2019, 3 p.m.

Status: Resolved

Update: This week we deployed a new version of our JavaScript SDK to some of our customers. This new SDK contained a bug that affected our targeting capabilities, making them less effective. It did not impact the ad request, but it meant we were not able to pass targeting information for a larger proportion of total requests than normal. We discovered this bug today at 10:00 and a fix was deployed within 15 minutes for any affected customers. Targetable inventory has now returned to normal.

Time: June 28, 2019, 3 p.m.

Status: Resolved

Update: This week we deployed a new version of our JavaScript SDK to some of our customers. This new SDK contained a bug that affected our targeting capabilities, making them less effective. It did not impact the ad request, but it meant we were not able to pass targeting information for a larger proportion of total requests than normal. We discovered this bug today at 10:00 and a fix was deployed within 15 minutes for any affected customers. Targetable inventory has now returned to normal.

Time: June 11, 2019, 2:01 p.m.

Status: Resolved

Update: Periscope have identified and mitigated the issue in their systems, more information is available here: https://status.periscopedata.com/incidents/kk3pzphwv9sq

Time: June 11, 2019, 12:47 p.m.

Status: Identified

Update: We integrate Periscope Data (https://periscopedata.com) to provide our in app analytics dashboards. Periscope is currently experiencing an outage which is effecting our ability to provide analytics in our dashboard. We have reported the problem with them and await a response. There's a limited amount we can do to effect a fix for this component of our dashboard, it being provided by a third-party; but we will keep you updated on any changes from our provider.