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Is there an Permutive outage?

Permutive status: Systems Active

Last checked: a minute ago

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Permutive outages and incidents

Outage and incident data over the last 30 days for Permutive.

There have been 0 outages or incidents for Permutive in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Permutive

Outlogger tracks the status of these components for Xero:

AMP API Active
Content Delivery Network Active
Permutive Analytics Active
Permutive API Active
Permutive Dashboard Active
Permutive SDKs Active
Routing Active
Third-Party Data API Active
Component Status
AMP API Active
Content Delivery Network Active
Permutive Analytics Active
Permutive API Active
Permutive Dashboard Active
Permutive SDKs Active
Routing Active
Third-Party Data API Active

Latest Permutive outages and incidents.

View the latest incidents for Permutive and check for official updates:

Updates:

  • Time: Dec. 6, 2017, 2:18 p.m.
    Status: Resolved
    Update: Service has remained fully restored. We are continuing our investigation to find the root cause of the incident and our engineering team will plan infrastructure improvements to reduce the risk of downtime in future.
  • Time: Dec. 6, 2017, 10:36 a.m.
    Status: Monitoring
    Update: Service has now been fully restored, our engineering team will continue to monitor traffic over the next few hours. Our initial analysis shows that the failures were caused by a large spike in traffic beginning at 08.30 UTC, which led to failures in several of our API instances. We will continue to investigate throughout the day to find the root cause of the downtime.
  • Time: Dec. 6, 2017, 10 a.m.
    Status: Investigating
    Update: We are currently investigating elevated API errors for all customers which began at 08.30 UTC. Our engineering team are investigating the issue. An update will be give by 10.30 UTC.

Updates:

  • Time: Nov. 23, 2017, 7:41 p.m.
    Status: Resolved
    Update: A bug was deployed to our JavaScript SDK which caused a period of event tracking failure for a small subset of customers, between 17:00UTC and 19:20UTC. This issue only affected customers who use Permutive's third-party data integrations. A fix has been deployed and event collection has returned to usual.

Updates:

  • Time: Nov. 23, 2017, 7:41 p.m.
    Status: Resolved
    Update: A bug was deployed to our JavaScript SDK which caused a period of event tracking failure for a small subset of customers, between 17:00UTC and 19:20UTC. This issue only affected customers who use Permutive's third-party data integrations. A fix has been deployed and event collection has returned to usual.

Updates:

  • Time: July 11, 2017, 3:26 p.m.
    Status: Resolved
    Update: Our API experienced a large spike in traffic at 13.05 UTC. This caused our cluster to autoscale to its maximum capacity, but this wasn't enough to handle the additional load. All of our API instances were simultaneously overloaded, causing our cluster to become non-responsive, and we weren't able to rebuild the cluster until 14:32 UTC. We have now 2x over-provisioned our API cluster to reduce the risk of this happening again and will be replicating our API in more geographical regions to increase availability. We are currently investigating the time taken to rebuild the cluster, and will be taking steps to speed up this process in the future.
  • Time: July 11, 2017, 3:09 p.m.
    Status: Monitoring
    Update: Service has now been fully restored, our engineering team will continue to monitor over the next few hours.
  • Time: July 11, 2017, 1:47 p.m.
    Status: Investigating
    Update: Our EU API servers experienced an increase in 5xx errors. We are currently investigating the issue and will post an update shortly.

Updates:

  • Time: July 11, 2017, 3:26 p.m.
    Status: Resolved
    Update: Our API experienced a large spike in traffic at 13.05 UTC. This caused our cluster to autoscale to its maximum capacity, but this wasn't enough to handle the additional load. All of our API instances were simultaneously overloaded, causing our cluster to become non-responsive, and we weren't able to rebuild the cluster until 14:32 UTC. We have now 2x over-provisioned our API cluster to reduce the risk of this happening again and will be replicating our API in more geographical regions to increase availability. We are currently investigating the time taken to rebuild the cluster, and will be taking steps to speed up this process in the future.
  • Time: July 11, 2017, 3:09 p.m.
    Status: Monitoring
    Update: Service has now been fully restored, our engineering team will continue to monitor over the next few hours.
  • Time: July 11, 2017, 1:47 p.m.
    Status: Investigating
    Update: Our EU API servers experienced an increase in 5xx errors. We are currently investigating the issue and will post an update shortly.

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Frequently Asked Questions - Permutive

Is there a Permutive outage?
The current status of Permutive is: Systems Active
Where can I find the official status page of Permutive?
The official status page for Permutive is here
How can I get notified if Permutive is down or experiencing an outage?
To get notified of any status changes to Permutive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Permutive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Permutive do?
Permutive empowers publishers to monetize their audience while respecting privacy. Consult with experts to boost revenue from first-party data.