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Is there an Permutive outage?

Permutive status: Systems Active

Last checked: 6 minutes ago

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Permutive outages and incidents

Outage and incident data over the last 30 days for Permutive.

There have been 0 outages or incidents for Permutive in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Permutive

Outlogger tracks the status of these components for Xero:

AMP API Active
Content Delivery Network Active
Permutive Analytics Active
Permutive API Active
Permutive Dashboard Active
Permutive SDKs Active
Routing Active
Third-Party Data API Active
Component Status
AMP API Active
Content Delivery Network Active
Permutive Analytics Active
Permutive API Active
Permutive Dashboard Active
Permutive SDKs Active
Routing Active
Third-Party Data API Active

Latest Permutive outages and incidents.

View the latest incidents for Permutive and check for official updates:

Updates:

  • Time: March 3, 2020, 10:30 a.m.
    Status: Resolved
    Update: Permutive API was monitored for a prolonged period after service restoration and we are now marking this incident as resolved.
  • Time: March 3, 2020, 12:48 a.m.
    Status: Monitoring
    Update: Permutive API was restored to full service as of 22:25 UTC/17:25 EST. We are continuing to monitor the recovery and will provide any further updates via this status page.
  • Time: March 2, 2020, 9:47 p.m.
    Status: Investigating
    Update: Permutive API is currently experiencing a partial outage. This outage started today at 20:50 UTC/15:50 EST and our engineers are investigating the cause. We will continue to provide updates via this status page.

Updates:

  • Time: March 3, 2020, 10:30 a.m.
    Status: Resolved
    Update: Permutive API was monitored for a prolonged period after service restoration and we are now marking this incident as resolved.
  • Time: March 3, 2020, 12:48 a.m.
    Status: Monitoring
    Update: Permutive API was restored to full service as of 22:25 UTC/17:25 EST. We are continuing to monitor the recovery and will provide any further updates via this status page.
  • Time: March 2, 2020, 9:47 p.m.
    Status: Investigating
    Update: Permutive API is currently experiencing a partial outage. This outage started today at 20:50 UTC/15:50 EST and our engineers are investigating the cause. We will continue to provide updates via this status page.

Updates:

  • Time: Nov. 1, 2019, 7:08 p.m.
    Status: Resolved
    Update: This incident has now been resolved and full service restored for all customers. Our Engineering team are continuing to monitor.
  • Time: Nov. 1, 2019, 3:43 p.m.
    Status: Investigating
    Update: The Permutive API is still experiencing a partial outage, as a result of a global issue with Google Cloud. For all customers, we have created a workaround to allow the Permutive SDK to provide segmentation and client-side activation as normal; new events generated will be used in situ on respective user devices. While server-side integrations (TheTradeDesk, DV360, SalesForce Marketing Cloud, Adestra, SailThru) are not populating segments in partner platforms, we are collecting a backlog and expect to transfer all pending data when the Google cloud issue is resolved. For some customers, a high proportion of events are not being collected server-side by the API, and will therefore be unavailable for future analytics. Cross device/cross-domain users will also not have their state synced across devices/domains in these instances. We will communicate specific details to those customers affected. Resolution of the issue is dependent on Google's resolution of the Google Cloud outage, details of which can be found here: https://status.cloud.google.com/incident/compute/19008#19008004. We will continue to monitor the situation, and provide updates via this status page.
  • Time: Nov. 1, 2019, 12:26 p.m.
    Status: Investigating
    Update: The Permutive API is currently experiencing a partial outage, as a result of a global networking issue with Google Cloud. For some customers, a high proportion of the events sent by the Permutive SDK will be lost, although targeting for returning users / cached segments will remain unaffected. We are communicating to those customers who are impacted, and we will continue to provide updates via this status page. Details about the Google Cloud outage can be found here: https://status.cloud.google.com/incident/compute/19008#19008004.

Updates:

  • Time: Nov. 1, 2019, 7:08 p.m.
    Status: Resolved
    Update: This incident has now been resolved and full service restored for all customers. Our Engineering team are continuing to monitor.
  • Time: Nov. 1, 2019, 3:43 p.m.
    Status: Investigating
    Update: The Permutive API is still experiencing a partial outage, as a result of a global issue with Google Cloud. For all customers, we have created a workaround to allow the Permutive SDK to provide segmentation and client-side activation as normal; new events generated will be used in situ on respective user devices. While server-side integrations (TheTradeDesk, DV360, SalesForce Marketing Cloud, Adestra, SailThru) are not populating segments in partner platforms, we are collecting a backlog and expect to transfer all pending data when the Google cloud issue is resolved. For some customers, a high proportion of events are not being collected server-side by the API, and will therefore be unavailable for future analytics. Cross device/cross-domain users will also not have their state synced across devices/domains in these instances. We will communicate specific details to those customers affected. Resolution of the issue is dependent on Google's resolution of the Google Cloud outage, details of which can be found here: https://status.cloud.google.com/incident/compute/19008#19008004. We will continue to monitor the situation, and provide updates via this status page.
  • Time: Nov. 1, 2019, 12:26 p.m.
    Status: Investigating
    Update: The Permutive API is currently experiencing a partial outage, as a result of a global networking issue with Google Cloud. For some customers, a high proportion of the events sent by the Permutive SDK will be lost, although targeting for returning users / cached segments will remain unaffected. We are communicating to those customers who are impacted, and we will continue to provide updates via this status page. Details about the Google Cloud outage can be found here: https://status.cloud.google.com/incident/compute/19008#19008004.

Updates:

  • Time: Oct. 30, 2019, 5:03 p.m.
    Status: Resolved
    Update: After monitoring our system throughout the day we can confirm that this problem is now resolved.
  • Time: Oct. 30, 2019, 10:34 a.m.
    Status: Monitoring
    Update: On Thursday 24th October, we began seeing a higher rate of timeouts in our analytics dashboard. While this was not a consistent problem, several of our customers have been impacted over the following days. We have identified a defect in one of our background data reconciliation processes that we believe caused our data warehouse to become less performant. This in turn had a negative impact on our analytics tools. We have rolled out a fix to the defect and will monitor the outcome.

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Frequently Asked Questions - Permutive

Is there a Permutive outage?
The current status of Permutive is: Systems Active
Where can I find the official status page of Permutive?
The official status page for Permutive is here
How can I get notified if Permutive is down or experiencing an outage?
To get notified of any status changes to Permutive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Permutive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Permutive do?
Permutive empowers publishers to monetize their audience while respecting privacy. Consult with experts to boost revenue from first-party data.

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