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Is there an PhoneBurner outage?

PhoneBurner status: Systems Active

Last checked: 49 seconds ago

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PhoneBurner outages and incidents

Outage and incident data over the last 30 days for PhoneBurner.

There have been 0 outages or incidents for PhoneBurner in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PhoneBurner

Outlogger tracks the status of these components for Xero:

API Active
Dialer Active
SMS Active
Website Active
Component Status
API Active
Dialer Active
SMS Active
Website Active

Latest PhoneBurner outages and incidents.

View the latest incidents for PhoneBurner and check for official updates:

Updates:

  • Time: April 22, 2020, 3:35 p.m.
    Status: Resolved
    Update: Sites are back to full performance. We'll continue to monitor.
  • Time: April 22, 2020, 3:27 p.m.
    Status: Monitoring
    Update: Performance of the system is restored and we are monitoring the situation.
  • Time: April 22, 2020, 3:16 p.m.
    Status: Investigating
    Update: We're investigating reports of degraded performance.

Updates:

  • Time: April 22, 2020, 3:35 p.m.
    Status: Resolved
    Update: Sites are back to full performance. We'll continue to monitor.
  • Time: April 22, 2020, 3:27 p.m.
    Status: Monitoring
    Update: Performance of the system is restored and we are monitoring the situation.
  • Time: April 22, 2020, 3:16 p.m.
    Status: Investigating
    Update: We're investigating reports of degraded performance.

Updates:

  • Time: Feb. 5, 2020, 11:23 p.m.
    Status: Resolved
    Update: Issue has been resolved. A 3rd party library was upgraded today and it introduced a bug that caused this issue. We fixed the issue and dialers are back up and running.
  • Time: Feb. 5, 2020, 11:23 p.m.
    Status: Resolved
    Update: Issue has been resolved. A 3rd party library was upgraded today and it introduced a bug that caused this issue. We fixed the issue and dialers are back up and running.
  • Time: Feb. 5, 2020, 11 p.m.
    Status: Identified
    Update: We are currently experiencing issues with the dialer. Contact details are not loading correctly. We're working on a solution.
  • Time: Feb. 5, 2020, 11 p.m.
    Status: Identified
    Update: We are currently experiencing issues with the dialer. Contact details are not loading correctly. We're working on a solution.

Updates:

  • Time: Nov. 26, 2019, 7 p.m.
    Status: Resolved
    Update: Call quality issues should now be resolved. If you are currently in a dial session, we recommend you end it and start a new one. You can finish any current dial session where you left off once you restart. If you continue to experience any issues, please contact our support team.
  • Time: Nov. 26, 2019, 6:10 p.m.
    Status: Investigating
    Update: This morning, we are receiving reports of various call quality issues. We are actively investigating and will provide more information soon. We apologize for any inconvenience.

Updates:

  • Time: Nov. 26, 2019, 7 p.m.
    Status: Resolved
    Update: Call quality issues should now be resolved. If you are currently in a dial session, we recommend you end it and start a new one. You can finish any current dial session where you left off once you restart. If you continue to experience any issues, please contact our support team.
  • Time: Nov. 26, 2019, 6:10 p.m.
    Status: Investigating
    Update: This morning, we are receiving reports of various call quality issues. We are actively investigating and will provide more information soon. We apologize for any inconvenience.

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Frequently Asked Questions - PhoneBurner

Is there a PhoneBurner outage?
The current status of PhoneBurner is: Systems Active
Where can I find the official status page of PhoneBurner?
The official status page for PhoneBurner is here
How can I get notified if PhoneBurner is down or experiencing an outage?
To get notified of any status changes to PhoneBurner, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PhoneBurner every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PhoneBurner do?
Increase sales call efficiency and productivity with PhoneBurner's sales dialer. Dial leads 4X faster and maximize live conversations to boost revenue.

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