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Is there an PhoneBurner outage?

PhoneBurner status: Systems Active

Last checked: 8 minutes ago

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PhoneBurner outages and incidents

Outage and incident data over the last 30 days for PhoneBurner.

There have been 0 outages or incidents for PhoneBurner in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PhoneBurner

Outlogger tracks the status of these components for Xero:

API Active
Dialer Active
SMS Active
Website Active
Component Status
API Active
Dialer Active
SMS Active
Website Active

Latest PhoneBurner outages and incidents.

View the latest incidents for PhoneBurner and check for official updates:

Updates:

  • Time: Nov. 20, 2019, 4:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2019, 4:38 a.m.
    Status: Monitoring
    Update: The degraded call quality earlier today was identified to be an issue with performance with the related servers and some new software components on them. The issue has been fixed and performance has been restored. We apologize for any inconvenience.
  • Time: Nov. 20, 2019, 12:46 a.m.
    Status: Monitoring
    Update: While the call quality issues have been resolved, some users are experiencing intermittent delay when connecting to dial sessions and between calls. We are actively investigating and will update as soon as we have more information. Restarting your dial session may help relieve issues in the short term. We apologize for the inconvenience.
  • Time: Nov. 19, 2019, 10:29 p.m.
    Status: Monitoring
    Update: The issues with call quality is currently resolved. We are monitoring the situation closely. You may need to start a new dial session. Please contact our support team if you continue to experience issues after a restart. Thanks for your patience and we apologize for the inconvenience.
  • Time: Nov. 19, 2019, 8:59 p.m.
    Status: Investigating
    Update: We are currently experiencing call quality issues. We're investigating.

Updates:

  • Time: Nov. 20, 2019, 4:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2019, 4:38 a.m.
    Status: Monitoring
    Update: The degraded call quality earlier today was identified to be an issue with performance with the related servers and some new software components on them. The issue has been fixed and performance has been restored. We apologize for any inconvenience.
  • Time: Nov. 20, 2019, 12:46 a.m.
    Status: Monitoring
    Update: While the call quality issues have been resolved, some users are experiencing intermittent delay when connecting to dial sessions and between calls. We are actively investigating and will update as soon as we have more information. Restarting your dial session may help relieve issues in the short term. We apologize for the inconvenience.
  • Time: Nov. 19, 2019, 10:29 p.m.
    Status: Monitoring
    Update: The issues with call quality is currently resolved. We are monitoring the situation closely. You may need to start a new dial session. Please contact our support team if you continue to experience issues after a restart. Thanks for your patience and we apologize for the inconvenience.
  • Time: Nov. 19, 2019, 8:59 p.m.
    Status: Investigating
    Update: We are currently experiencing call quality issues. We're investigating.

Updates:

  • Time: July 26, 2019, 3:30 p.m.
    Status: Resolved
    Update: Importers are back to fully functional.
  • Time: July 26, 2019, 3:30 p.m.
    Status: Resolved
    Update: Importers are back to fully functional.
  • Time: July 26, 2019, 3:16 p.m.
    Status: Investigating
    Update: We're investigating issues with the importer related to processing data.
  • Time: July 26, 2019, 3:16 p.m.
    Status: Investigating
    Update: We're investigating issues with the importer related to processing data.

Updates:

  • Time: Feb. 28, 2019, 5:11 p.m.
    Status: Resolved
    Update: Sites are back to normal. We are monitoring.
  • Time: Feb. 28, 2019, 5:01 p.m.
    Status: Investigating
    Update: We are experiencing issues with the website. We are researching.

Updates:

  • Time: Feb. 28, 2019, 5:11 p.m.
    Status: Resolved
    Update: Sites are back to normal. We are monitoring.
  • Time: Feb. 28, 2019, 5:01 p.m.
    Status: Investigating
    Update: We are experiencing issues with the website. We are researching.

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Frequently Asked Questions - PhoneBurner

Is there a PhoneBurner outage?
The current status of PhoneBurner is: Systems Active
Where can I find the official status page of PhoneBurner?
The official status page for PhoneBurner is here
How can I get notified if PhoneBurner is down or experiencing an outage?
To get notified of any status changes to PhoneBurner, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PhoneBurner every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PhoneBurner do?
Increase sales call efficiency and productivity with PhoneBurner's sales dialer. Dial leads 4X faster and maximize live conversations to boost revenue.

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