Is there an Pike13 outage?

Pike13 status: Systems Active

Last checked: 7 minutes ago

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Pike13 outages and incidents

Outage and incident data over the last 30 days for Pike13.

There have been 1 outages or incidents for Pike13 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pike13

Outlogger tracks the status of these components for Xero:

3rd Party Integration Active
API Active
Client App Active
Payment Processing Active
Reporting Active
Your Pike13 Website Active
Email Active
SMS Messaging Active
Component Status
3rd Party Integration Active
API Active
Client App Active
Payment Processing Active
Reporting Active
Your Pike13 Website Active
Active
Email Active
SMS Messaging Active

Latest Pike13 outages and incidents.

View the latest incidents for Pike13 and check for official updates:

Updates:

  • Time: March 19, 2024, 3:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 19, 2024, 3:04 p.m.
    Status: Investigating
    Update: This incident began at 4:20am PST and was resolved at 6:34am PST.
  • Time: March 19, 2024, 1:26 p.m.
    Status: Investigating
    Update: Something isn't working right now. We're checking into it and will update you with more information ASAP.

Updates:

  • Time: March 4, 2024, 10:01 p.m.
    Status: Resolved
    Update: Maintenance release deploy to production caused widespread 500 errors across the platform until the new code propagated to all new hosts.

Updates:

  • Time: Sept. 19, 2023, 10:56 p.m.
    Status: Resolved
    Update: This incident has been resolved. We will continue monitoring as the backlog of notifications is rolled out.
  • Time: Sept. 19, 2023, 2:13 p.m.
    Status: Identified
    Update: The issue has been identified and repairs are in progress. Live Payments are not impacted. Auto-billing from last night is scheduled to run later today.

Updates:

  • Time: Oct. 31, 2023, 11:03 p.m.
    Status: Resolved
    Update: Regular Reporting and the reporting_api have returned to service.
  • Time: Sept. 19, 2023, 5:59 p.m.
    Status: Identified
    Update: A portion of the reporting infrastructure is under repair. We are using every resource available to expedite this, but expect the service to be down through the end of September. We are utilizing premium reporting and its connection to a different database to offer access to mission-critical data, like transaction reports. Contact [email protected] if you need access to this tool. The Core API is functioning, the reporting API does not have a complete data source.
  • Time: Sept. 13, 2023, 4:01 p.m.
    Status: Identified
    Update: Pike13 sites are operational.
  • Time: Sept. 13, 2023, 3:12 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 13, 2023, 2:54 p.m.
    Status: Identified
    Update: Pike13 sites has been paused briefly in order to upscale resources being impacted by the reporting sync.
  • Time: Sept. 13, 2023, 2:50 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 9, 2023, 5:26 p.m.
    Status: Identified
    Update: New changes are making their way into reporting as of 5pm Pacific time today (Sept 8). We are still working on populating data from 9/4 - 9/8 5pm. Please rest assured that all data and transactions are in production and will be migrated over to reporting as soon as possible. We apologize for this disruption.
  • Time: Sept. 7, 2023, 11:04 p.m.
    Status: Investigating
    Update: Pike13 and reporting tools are restored. Reporting and the Reporting API are still missing transaction data from Sept 4, 2023 to now. We are still working to make that data available.

Updates:

  • Time: Aug. 18, 2023, 7:46 p.m.
    Status: Resolved
    Update: Email has been restored. Emails that should have been sent from midnight to noon PST Friday 8/18 may not be delivered as expected.
  • Time: Aug. 18, 2023, 2:48 p.m.
    Status: Investigating
    Update: Pike13 is not currently delivering emails. We are investigating this issue and will update this page as possible.

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Frequently Asked Questions - Pike13

Is there a Pike13 outage?
The current status of Pike13 is: Systems Active
Where can I find the official status page of Pike13?
The official status page for Pike13 is here
How can I get notified if Pike13 is down or experiencing an outage?
To get notified of any status changes to Pike13, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pike13 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pike13 do?
Pike13 provides a comprehensive software solution for managing clients on mobile devices, including scheduling, attendance, billing, payroll, reporting, and more.

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