Is there an Pike13 outage?

Pike13 status: Systems Active

Last checked: 4 minutes ago

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Pike13 outages and incidents

Outage and incident data over the last 30 days for Pike13.

There have been 1 outages or incidents for Pike13 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pike13

Outlogger tracks the status of these components for Xero:

3rd Party Integration Active
API Active
Client App Active
Payment Processing Active
Reporting Active
Your Pike13 Website Active
Email Active
SMS Messaging Active
Component Status
3rd Party Integration Active
API Active
Client App Active
Payment Processing Active
Reporting Active
Your Pike13 Website Active
Active
Email Active
SMS Messaging Active

Latest Pike13 outages and incidents.

View the latest incidents for Pike13 and check for official updates:

Updates:

  • Time: March 7, 2023, 6:14 p.m.
    Status: Resolved
    Update: This has been resolved. We apologize for the brief interruption. If you are still having any trouble, please contact [email protected].
  • Time: March 7, 2023, 5:44 p.m.
    Status: Identified
    Update: Pike13 is experiencing a payment connection error during the roll-out of a new payment gateway. We are working to immediately resolve this and will repost when the resolution is complete.

Updates:

  • Time: Feb. 9, 2023, 6:52 p.m.
    Status: Resolved
    Update: This has been resolved. Please email [email protected] if you have any issues.
  • Time: Feb. 9, 2023, 4:40 p.m.
    Status: Investigating
    Update: Our partner for providing document signing service is experiencing a disruption. We are working with them to resolve this issue and will provide an update here when the problem is resolved.

Updates:

  • Time: Dec. 16, 2022, 4 p.m.
    Status: Resolved
    Update: NMI has reported that this issue has been resolved. https://status.transactiongateway.com/
  • Time: Dec. 16, 2022, 1:03 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 15, 2022, 10:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 15, 2022, 10:14 p.m.
    Status: Investigating
    Update: The NMI gateway is experiencing connectivity issues that may impact some credit card transactions. Please check the status of the NMI Gateway here. https://status.transactiongateway.com/

Updates:

  • Time: Nov. 23, 2022, 5:21 p.m.
    Status: Resolved
    Update: If you have any trouble with recurring billing please contact [email protected]
  • Time: Nov. 22, 2022, 7:38 p.m.
    Status: Monitoring
    Update: The recurring billing service was paused and not restarted yesterday during our correction to email service. It is running now and is processing all open invoices that were due today. We verified prior to restart and after running that any invoices that missed payment last night, but received manual intervention today, were skipped in the autorun.
  • Time: Nov. 22, 2022, 7:36 p.m.
    Status: Identified
    Update: The recurring billing service was paused and not restarted yesterday during our correction to email service. It is running now and is processing all open invoices that were due today. We verified prior to restart and after running that any invoices that missed payment last night, but received manual intervention today, were skipped in the autorun.
  • Time: Nov. 22, 2022, 4:35 p.m.
    Status: Identified
    Update: Pike13 is collecting information about recurring bills that were not automatically submitted for payment last night. We will rerun those bills for payment today to match the original due date and provide an update when the work is complete. Please note that manually running transactions is working properly.

Updates:

  • Time: Nov. 21, 2022, 9:27 p.m.
    Status: Resolved
    Update: This has been resolved. If you have any issues with notifications or receiving emails from Pike13, please contact [email protected]
  • Time: Nov. 21, 2022, 6:36 p.m.
    Status: Identified
    Update: We are working with a partner to resolve a problem with the delivery of email notifications. The same tool delivers in-application report exports and is therefore also impacted. We expect to resolve this by noon Pacific Time.

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Frequently Asked Questions - Pike13

Is there a Pike13 outage?
The current status of Pike13 is: Systems Active
Where can I find the official status page of Pike13?
The official status page for Pike13 is here
How can I get notified if Pike13 is down or experiencing an outage?
To get notified of any status changes to Pike13, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pike13 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pike13 do?
Pike13 provides a comprehensive software solution for managing clients on mobile devices, including scheduling, attendance, billing, payroll, reporting, and more.

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