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Outage and incident data over the last 30 days for Pipefy.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
API (GraphQL) | Active |
Application | Active |
Auth0 Management Dashboard (manage.auth0.com) | Active |
Auth0 User Authentication | Active |
Auth0 User Authentication | Active |
Auth0 User Authentication | Active |
Auth0 Web Site (auth0.com) | Active |
Authentication | Active |
Automation | Active |
CDN | Active |
Home page | Active |
Intercom Chats and Posts | Active |
Intercom Intercom APIs | Active |
Intercom Intercom Web Application | Active |
Mobile App | Active |
Portals | Active |
Public Form | Active |
Reports | Active |
Request tracker | Active |
SendGrid API | Active |
SendGrid Email Activity | Active |
Apps | Active |
Calendar | Active |
Email messaging | Active |
Email template | Active |
Importer | Active |
PDF Templates | Active |
Pipefy Bitbucket integration | Active |
Pipefy Github integration | Active |
Pipefy Gitlab integration | Active |
Pipefy Slack integration | Active |
Process templates | Active |
Sprint Planner | Active |
Features | Active |
Activities | Active |
Activities | Active |
Advanced Reports | Active |
Billing | Active |
Dashboards | Active |
Database | Active |
Email inbox | Active |
Field Values | Active |
Filters | Active |
Lateness | Active |
Live updates | Active |
Notification | Active |
Webhooks | Active |
Pipefy website | Active |
Pricing | Active |
Signup | Active |
Template store | Active |
View the latest incidents for Pipefy and check for official updates:
Description: Some customers experienced latency and 503 error pages
Status: Resolved
Impact: None | Started At: July 10, 2024, noon
Description: **Root Cause** The system experienced an overload because the implemented scalability strategy of the new model was insufficient to handle the increased load on our new configuration, which resulted in the database being overwhelmed. **Resolution** To solve the problem, a percentage of users were reverted to the application's default configuration and we manually set the scalability strategy temporarily **Action Plan** We have made enhancements to our system to improve its scalability and stability, including but not liited to optimizing the database access mode and adjusting the application scalability. Additionally, we have implemented additional monitoring systems to track performance and ensure stability effectively.
Status: Postmortem
Impact: Major | Started At: July 8, 2024, 5:25 p.m.
Description: Now everything is normalizing and we're currently investiganting what happened
Status: Resolved
Impact: Critical | Started At: July 8, 2024, 4:44 p.m.
Description: **Root Cause** A change in database permissions, intended to enhance security, inadvertently restricted some users from accessing our platform. **Resolution** Database permissions were adjusted to ensure all users would be able to access the platform **Action Plan** We will implement an automatatic routine to fuirther validate infrastructure permission changes, and create a monitoring dashboard to track these errors.
Status: Postmortem
Impact: Minor | Started At: July 1, 2024, 12:26 p.m.
Description: **Root Cause** The filters, reports, and cards were taking a long time to load due to excessive disk usage and increased search latency. **Resolution** We resolved the issue by rolling back to a previous state and reindexing the data from midnight until ten o'clock the following day. **Action Plan** Decrease backup latency to ensure faster rollback in case of need.
Status: Postmortem
Impact: Minor | Started At: June 21, 2024, 11:58 a.m.
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