Populi outages and incidents
Outage and incident data over the last 30 days for Populi.
There have been 1 outages or incidents for Populi in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Populi
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| Active | |
| Main Application | Active |
| Media Encoding | Active |
| Search | Active |
| SMS | Active |
Latest Populi outages and incidents.
View the latest incidents for Populi and check for official updates:
SMS Deliverability Issues
Description: SMS messages have been flowing normally again for several hours, so resolving this incident.
Status: Resolved
Impact: Minor | Started At: May 29, 2021, 7:58 a.m.
Updates:
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Time: May 31, 2021, 2:30 p.m.Status: ResolvedUpdate: SMS messages have been flowing normally again for several hours, so resolving this incident.
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Time: May 29, 2021, 7:58 a.m.Status: IdentifiedUpdate: Starting May 28th, we've noticed large numbers of SMS messages being incorrectly flagged as spam by several carriers and subsequently not delivered. We're working with our third party SMS provider to resolve this issue, but because the problem appears to be on the carrier filtering side, unfortunately we don't have a timeline yet for when it will be resolved.
Search issues
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: May 20, 2021, 6:15 p.m.
Updates:
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Time: May 20, 2021, 8:51 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 20, 2021, 6:30 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: May 20, 2021, 6:15 p.m.Status: InvestigatingUpdate: We're having some performance issues in search... investigating.
Maintenance Completed
Description: Maintenance is now complete. All systems are functioning normally.
Status: Resolved
Impact: None | Started At: April 17, 2021, 5:30 a.m.
Updates:
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Time: April 17, 2021, 6:08 a.m.Status: ResolvedUpdate: Maintenance is now complete. All systems are functioning normally.
Reports not loading
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Dec. 8, 2020, 5:46 p.m.
Updates:
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Time: Dec. 8, 2020, 6:42 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Dec. 8, 2020, 5:55 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Dec. 8, 2020, 5:54 p.m.Status: InvestigatingUpdate: Failover is complete and all systems should be operational
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Time: Dec. 8, 2020, 5:46 p.m.Status: InvestigatingUpdate: We are currently switching over to alternative hardware and reporting should be back up shortly (though data may be slightly delayed).
Widespread internet problems today affecting some users
Description: This morning CenturyLink (one of the backbone internet providers) is experiencing outages, which means that some users may not be able to access Populi and/or many other sites. In our testing we've been able to access Populi from multiple locations, but depending on where you are and what ISP you use, you might not be able to. Unfortunately there's not a lot we can do to resolve this issue since it's a widespread internet outage, but we'll be monitoring the situation closely.
Status: Resolved
Impact: None | Started At: Aug. 30, 2020, 1:52 p.m.
Updates:
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Time: Aug. 30, 2020, 1:58 p.m.Status: ResolvedUpdate: This morning CenturyLink (one of the backbone internet providers) is experiencing outages, which means that some users may not be able to access Populi and/or many other sites. In our testing we've been able to access Populi from multiple locations, but depending on where you are and what ISP you use, you might not be able to. Unfortunately there's not a lot we can do to resolve this issue since it's a widespread internet outage, but we'll be monitoring the situation closely.
