Instructure outages and incidents
Outage and incident data over the last 30 days for Instructure.
There have been 4 outages or incidents for Instructure in the last 30 days.
Severity Breakdown:
Tired of searching for status updates?
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowComponents and Services Monitored for Instructure
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|
Latest Instructure outages and incidents.
View the latest incidents for Instructure and check for official updates:
Rollcall attendance not updating grades in Canvas
Description: Between Apr 8, 2024, 2:57 AM MDT and Apr 10, 2024, 2:57 PM MDT there was a disruption with Rollcall attendance reporting and grade updates. Users were unable to receive attendance reports reliably and did not see points added for attendance in courses.
Status: Resolved
Impact: Minor | Started At: April 8, 2024, 8:57 a.m.
Updates:
-
Time: April 13, 2024, 1 p.m.Status: ResolvedUpdate: Between Apr 8, 2024, 2:57 AM MDT and Apr 10, 2024, 2:57 PM MDT there was a disruption with Rollcall attendance reporting and grade updates. Users were unable to receive attendance reports reliably and did not see points added for attendance in courses.
Some students unable to submit to assignments when Assignment Enhancements are turned on
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 5, 2024, 5 p.m.
Updates:
-
Time: April 5, 2024, 5:30 p.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: April 5, 2024, 5:17 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
-
Time: April 5, 2024, 5:13 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
-
Time: April 5, 2024, 5 p.m.Status: InvestigatingUpdate: We are currently investigating some students being unable to submit to an assignment when Assignment Enhancements are turned on.
Some users may be getting page errors when loading Canvas
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 3, 2024, 10:06 p.m.
Updates:
-
Time: April 3, 2024, 10:42 p.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: April 3, 2024, 10:37 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
-
Time: April 3, 2024, 10:30 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
-
Time: April 3, 2024, 10:06 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
A small subset of users may have experienced long load times when accessing Canvas.
Description: Some users may have experienced long load times when accessing Canvas for a short period of time.
Status: Resolved
Impact: Minor | Started At: April 2, 2024, 1:30 p.m.
Updates:
-
Time: April 2, 2024, 5:39 p.m.Status: ResolvedUpdate: Some users may have experienced long load times when accessing Canvas for a short period of time.
Some Users in EMEA May Encounter Errors When Accessing Catalog
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 2, 2024, 9:12 a.m.
Updates:
-
Time: April 2, 2024, 10:51 a.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: April 2, 2024, 10:19 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
-
Time: April 2, 2024, 10:02 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
-
Time: April 2, 2024, 9:42 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
-
Time: April 2, 2024, 9:27 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
-
Time: April 2, 2024, 9:12 a.m.Status: IdentifiedUpdate: The ongoing Canvas incident is impacting some Catalog functionality.
