Instructure outages and incidents
Outage and incident data over the last 30 days for Instructure.
There have been 4 outages or incidents for Instructure in the last 30 days.
Severity Breakdown:
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Latest Instructure outages and incidents.
View the latest incidents for Instructure and check for official updates:
Some Users in EMEA May Encounter Errors When Accessing Canvas
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: April 2, 2024, 7:54 a.m.
Updates:
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Time: April 2, 2024, 10:35 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: April 2, 2024, 10:19 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: April 2, 2024, 10:02 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: April 2, 2024, 9:42 a.m.Status: IdentifiedUpdate: We are continuing to work on a fix for this issue.
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Time: April 2, 2024, 9:21 a.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: April 2, 2024, 9:15 a.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: April 2, 2024, 8:53 a.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: April 2, 2024, 8:41 a.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: April 2, 2024, 8:29 a.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: April 2, 2024, 7:54 a.m.Status: InvestigatingUpdate: We are currently investigating this issue.
503 or "Failed to Fetch" Errors for users accessing New Quizzes
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: March 27, 2024, 4:46 p.m.
Updates:
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Time: March 27, 2024, 6:18 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: March 27, 2024, 5:06 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: March 27, 2024, 5:04 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: March 27, 2024, 4:46 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
500 Errors when Accessing Canvas
Description: Some users may have encountered 500 errors when accessing Canvas. This behavior has now been resolved. The incident was active from 3:51 PM MT until 4:00 PM MT.
Status: Resolved
Impact: None | Started At: March 18, 2024, 9:51 p.m.
Updates:
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Time: March 18, 2024, 11:16 p.m.Status: ResolvedUpdate: Some users may have encountered 500 errors when accessing Canvas. This behavior has now been resolved. The incident was active from 3:51 PM MT until 4:00 PM MT.
Some Users May Encounter Errors When Accessing Canvas
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: March 8, 2024, 1:03 a.m.
Updates:
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Time: March 8, 2024, 1:44 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: March 8, 2024, 1:39 a.m.Status: MonitoringUpdate: Some users may have encountered errors for a brief period. We have found the cause and a fix is in place. We are now monitoring the resolution.
Some Users May Encounter Long Load Times When Accessing Canvas
Description: Some users in our Singapore (SIN) region may have encountered long load times when accessing Canvas. This behavior has been resolved at this time.
Status: Resolved
Impact: None | Started At: March 7, 2024, 4 a.m.
Updates:
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Time: March 7, 2024, 4:15 a.m.Status: ResolvedUpdate: Some users in our Singapore (SIN) region may have encountered long load times when accessing Canvas. This behavior has been resolved at this time.
