Is there an Pusher outage?

Pusher status: Systems Active

Last checked: 6 minutes ago

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Pusher outages and incidents

Outage and incident data over the last 30 days for Pusher.

There have been 1 outages or incidents for Pusher in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pusher

Outlogger tracks the status of these components for Xero:

Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active
Component Status
Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active

Latest Pusher outages and incidents.

View the latest incidents for Pusher and check for official updates:

Updates:

  • Time: April 22, 2024, 9:22 a.m.
    Status: Resolved
    Update: The SSL certificate for our client stats endpoint expired at 00:00 UTC, but the issue was resolved at 8:49 AM UTC. During this period, clients who opted to send client stats using older versions of the JavaScript SDK for web (PusherJS) encountered some errors and were unable to send telemetry data to our servers. This does not impact any functionalities of our SDK, even in older versions. However, it's worth mentioning that we are unable to verify this on much older versions of our SDKs, as our team no longer monitors them. We have replaced the certificate on this endpoint with an auto-renewable certificate to prevent this issue from happening. The client stats endpoint is a legacy endpoint and is not being used in newer versions of our SDKs.

Updates:

  • Time: April 5, 2024, 8:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2024, 4:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 5, 2024, 2:45 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Impact is greatly reduced now. Customers are seeing lower latencies.
  • Time: April 5, 2024, 1:41 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 5, 2024, 12:09 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 5, 2024, 11:18 a.m.
    Status: Investigating
    Update: Customers are seeing high latency on the US2 cluster (WebSockets). The team is working on it.

Updates:

  • Time: April 5, 2024, 10:22 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2024, 1:28 a.m.
    Status: Monitoring
    Update: A fix for this issue has been deployed and we are monitoring the system.
  • Time: April 4, 2024, 8:52 p.m.
    Status: Identified
    Update: We are continuing to investigate issues with users unable to establish connections from the Websocket Client.
  • Time: April 4, 2024, 8:23 p.m.
    Status: Identified
    Update: Issues with US2 have returned. We are seeing issues maintaining connections.
  • Time: April 4, 2024, 7:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and the latency issues have resolved in US2. We will monitor the systems to ensure the issue does not reoccur.
  • Time: April 4, 2024, 7:13 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with high latency in US2 on the Channels WebSocket Client API

Updates:

  • Time: April 4, 2024, 11:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 4, 2024, 9:28 a.m.
    Status: Investigating
    Update: We are currently investigating the issue where on the Dashboard when navigating to the Functions feature an error is shown.

Updates:

  • Time: April 2, 2024, 7:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 2, 2024, 6:12 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Pusher

Is there a Pusher outage?
The current status of Pusher is: Systems Active
Where can I find the official status page of Pusher?
The official status page for Pusher is here
How can I get notified if Pusher is down or experiencing an outage?
To get notified of any status changes to Pusher, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pusher every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pusher do?
A hosted service offering simple, scalable, and reliable realtime APIs for developers to build live dashboards, notifications, geotracking, chat, and more.

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