Is there an Pusher outage?

Pusher status: Systems Active

Last checked: 7 minutes ago

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Pusher outages and incidents

Outage and incident data over the last 30 days for Pusher.

There have been 1 outages or incidents for Pusher in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pusher

Outlogger tracks the status of these components for Xero:

Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active
Component Status
Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active

Latest Pusher outages and incidents.

View the latest incidents for Pusher and check for official updates:

Updates:

  • Time: July 10, 2023, 6:03 p.m.
    Status: Resolved
    Update: Between 15:50 to 18:00 UTC, we experienced a DNS related issue that affected a substantial portion of our sockjs traffic. Clients using WebSocket were unaffected by this incident.
  • Time: July 10, 2023, 5:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 10, 2023, 5:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 10, 2023, 5:09 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 21, 2023, 8:37 p.m.
    Status: Resolved
    Update: Between 19:22 and 19:51, approximately 1.2% of messages failed, and a considerable number of our clients experienced re-connections. Our monitoring system experienced partial downtime, leading to confusion in our autoscaling policy. This confusion triggered a scale-down event in the cluster, resulting in reduced available capacity. Our engineering team has taken steps to prevent this from happening again. This incident has been resolved.

Updates:

  • Time: June 21, 2023, 4:48 p.m.
    Status: Resolved
    Update: Between 14:55 and 15:07 UTC, the Presence and Channel Existence state features in MT1 were affected, particularly for new connections. From 15:15 to 16:23 UTC, a significant number of clients connected through our fallback transports (xhr_streaming and long-polling) continued to experience the same issue. This incident has been resolved.

Updates:

  • Time: June 5, 2023, 4:11 p.m.
    Status: Resolved
    Update: From 13:31 to 13:53 we are aware of an increase in error rates and elevated latencies when interacting with the Pusher Channels API for the mt1 cluster. The issue has since been resolved and investigations into the root cause are underway.

Updates:

  • Time: June 5, 2023, 10:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2023, 10:26 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 5, 2023, 10:14 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 5, 2023, 8:36 a.m.
    Status: Investigating
    Update: We've received reports that customers are unable to access the dashboard. Pusher engineers are currently in investigating.

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Frequently Asked Questions - Pusher

Is there a Pusher outage?
The current status of Pusher is: Systems Active
Where can I find the official status page of Pusher?
The official status page for Pusher is here
How can I get notified if Pusher is down or experiencing an outage?
To get notified of any status changes to Pusher, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pusher every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pusher do?
A hosted service offering simple, scalable, and reliable realtime APIs for developers to build live dashboards, notifications, geotracking, chat, and more.

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