Is there an Pusher outage?

Pusher status: Systems Active

Last checked: 48 seconds ago

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Pusher outages and incidents

Outage and incident data over the last 30 days for Pusher.

There have been 1 outages or incidents for Pusher in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pusher

Outlogger tracks the status of these components for Xero:

Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active
Component Status
Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active

Latest Pusher outages and incidents.

View the latest incidents for Pusher and check for official updates:

Updates:

  • Time: Sept. 6, 2023, 9:24 p.m.
    Status: Resolved
    Update: This issue is now resolved, with connections being established successfully across both websocket and fallback protocols. We will share a post mortem when the full investigation is complete.
  • Time: Sept. 6, 2023, 8:07 p.m.
    Status: Monitoring
    Update: We've noticed some improvements, although the cluster isn't completely stable yet. Our team is working to resolve the issue. We're currently able to accept more connections through WebSocket transport. However, webhook delivery and fallback transports continue to experience higher impact. Our customer support team has been assisting some of our customers in redirecting their traffic to alternative US-based clusters. (US2 and US3)
  • Time: Sept. 6, 2023, 5:12 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring progress as we see Websocket connections reliablity improve. We anticipate that our fallback protocols, SockJS and XHR, will improve over the course of the next 30 minutes.
  • Time: Sept. 6, 2023, 4:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2023, 2:55 p.m.
    Status: Investigating
    Update: We are investigating an issue with clients unable to establish a connection to the mt1 cluster.

Updates:

  • Time: Sept. 5, 2023, 11:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2023, 10:52 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring the impact - so far the system looks operational.
  • Time: Sept. 5, 2023, 10:06 p.m.
    Status: Investigating
    Update: We are seeing that error rates have increased once more and are continuing to investigate.
  • Time: Sept. 5, 2023, 9:41 p.m.
    Status: Monitoring
    Update: The cluster has recovered. We are monitoring the results.
  • Time: Sept. 5, 2023, 9:11 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors on MT1 and are currently looking into the issue.

Updates:

  • Time: Aug. 15, 2023, 1:53 p.m.
    Status: Resolved
    Update: Between 12:33 and 13:05 UTC customers may have encountered an increase in error rates when interacting with the Channels HTTP API. The error rate has since subsided. We are investigating the platform to identify the underlying cause.

Updates:

  • Time: Aug. 3, 2023, 7:42 a.m.
    Status: Resolved
    Update: An incident occurred yesterday during a maintenance operation, resulting in disruptions to our stats exporter. Some customers might have gaps in their DataDog metrics between 18:30 and 19:30 UTC.

Updates:

  • Time: July 27, 2023, 3:57 a.m.
    Status: Resolved
    Update: The issue has been identified and resolved.
  • Time: July 27, 2023, 3:39 a.m.
    Status: Investigating
    Update: On ap3 cluster, clients using one of these transports "sockjs, xhr_streaming, and xhr_polling" will experience regular reconnections. We are investigating the issue.

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Frequently Asked Questions - Pusher

Is there a Pusher outage?
The current status of Pusher is: Systems Active
Where can I find the official status page of Pusher?
The official status page for Pusher is here
How can I get notified if Pusher is down or experiencing an outage?
To get notified of any status changes to Pusher, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pusher every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pusher do?
A hosted service offering simple, scalable, and reliable realtime APIs for developers to build live dashboards, notifications, geotracking, chat, and more.

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