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Is there an QA outage?

QA status: Systems Active

Last checked: 5 minutes ago

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QA outages and incidents

Outage and incident data over the last 30 days for QA.

There have been 0 outages or incidents for QA in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for QA

Outlogger tracks the status of these components for Xero:

Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Android Mobile App Active
iOS Mobile App Active
Component Status
Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Active
Android Mobile App Active
iOS Mobile App Active

Latest QA outages and incidents.

View the latest incidents for QA and check for official updates:

Updates:

  • Time: Oct. 19, 2023, 7:39 a.m.
    Status: Resolved
    Update: We identified the component that was not working correctly and we performed a rollback of that component
  • Time: Oct. 19, 2023, 7:07 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 1, 2022, 6:42 p.m.
    Status: Resolved
    Update: Hands-on Labs with code environments are now fully operational
  • Time: Feb. 1, 2022, 6:26 p.m.
    Status: Monitoring
    Update: We identified the root cause and implemented a fix. We are currently monitoring the effects and observing a full recovery.
  • Time: Feb. 1, 2022, 6:13 p.m.
    Status: Investigating
    Update: We are investigating an issue that is causing setup failures with code environments, students are receiving 503 errors while opening the code environment link. The issue is affecting every Hands-on lab that uses code environments available in the Content Library.

Updates:

  • Time: Jan. 13, 2022, 4:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 13, 2022, 3:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 13, 2022, 3:49 p.m.
    Status: Investigating
    Update: The failures have been identified and isolated in the Azure West US region. Despite the fact that the issue persistent on Azure end, the Cloud Academy team managed to exclude the affected region. Azure Hands-on Labs are now fully operational and the team is closely monitoring the recovery.
  • Time: Jan. 13, 2022, 2:35 p.m.
    Status: Investigating
    Update: We are observing performances degradation in Microsoft Azure that is affecting Azure Hands-on Labs setup. Students may experience longer setups or failures while performing Azure labs. AWS, Google Cloud Platform and Alibaba Hands-on labs are fully operational.

Updates:

  • Time: Dec. 15, 2021, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved. As we identified the incident was related to an outage of a major provider.
  • Time: Dec. 15, 2021, 4:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 15, 2021, 4 p.m.
    Status: Investigating
    Update: The first investigations seem to indicate some major provider outage that impacts also other suppliers. We are monitoring and investigating

Updates:

  • Time: Dec. 8, 2021, 7:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2021, 6:39 p.m.
    Status: Identified
    Update: This is an update from AWS: We are seeing impact to multiple AWS APIs in the US-EAST-1 Region. This issue is also affecting some of our monitoring and incident response tooling, which is delaying our ability to provide updates. We have identified root cause of the issue causing service API and console issues in the US-EAST-1 Region, and are starting to see some signs of recovery. We do not have an ETA for full recovery at this time.
  • Time: Dec. 7, 2021, 5:17 p.m.
    Status: Investigating
    Update: We are observing an increase of failures that affect Hands-on Labs for Amazon Web Services (AWS). AWS is experiencing failures on multiple services including AWS Management Console, EC2, and DynamoDB. More info: https://status.aws.amazon.com/ We are closely monitoring the situation.

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Frequently Asked Questions - QA

Is there a QA outage?
The current status of QA is: Systems Active
Where can I find the official status page of QA?
The official status page for QA is here
How can I get notified if QA is down or experiencing an outage?
To get notified of any status changes to QA, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of QA every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does QA do?
An enterprise platform that allows you to manage, visualize, and build your cloud, software development, and data skills in one place.