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Is there an QA outage?

QA status: Systems Active

Last checked: 4 minutes ago

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QA outages and incidents

Outage and incident data over the last 30 days for QA.

There have been 0 outages or incidents for QA in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for QA

Outlogger tracks the status of these components for Xero:

Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Android Mobile App Active
iOS Mobile App Active
Component Status
Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Active
Android Mobile App Active
iOS Mobile App Active

Latest QA outages and incidents.

View the latest incidents for QA and check for official updates:

Updates:

  • Time: Oct. 25, 2021, 9:34 p.m.
    Status: Resolved
    Update: All Hands-on Labs are now operational.
  • Time: Oct. 25, 2021, 1:16 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the issue and we are working with the GCP team to solve it. At the moment only the following 12 laboratories are impacted: - Working with Google Cloud Storage from the Command Line - Granting Access to Google Cloud Storage Objects with Signed URLs - Define and Deploy Resources with Google Cloud Deployment Manager - Analyze and Retrieve Information from Text Using Google Cloud Natural Language - Deploying Containerized Applications on Google Kubernetes Engine (GKE) - Develop, Build and Deploy a Container Application on Google Compute Engine - Inspecting and De-Identifying Data With Google Cloud Data Loss Prevention - Setting up a Google Cloud Build Configuration to Build Docker Application - Build and Deploy a Container Application with Google Cloud Run - Creating a Network Storage Solution Using Google Cloud Filestore - Run SQL Queries and Analyze the DB with Google Cloud SQL - Connect to Google Compute Engine (GCE) Linux VM Instances Using SSH
  • Time: Oct. 25, 2021, 8:59 a.m.
    Status: Identified
    Update: We identified the root cause of the incident: GCP is having an outage on the deployment manager service. We are monitoring the situation.
  • Time: Oct. 25, 2021, 8:56 a.m.
    Status: Investigating
    Update: We are observing failures during the setup of some Hands-on Labs regarding GCP. The team is currently investigating the issue. We apologize for the inconvenience.

Updates:

  • Time: Oct. 5, 2021, 3:28 p.m.
    Status: Resolved
    Update: The incident has been resolved and Hands-on Labs are now fully operational.
  • Time: Oct. 5, 2021, 2:19 p.m.
    Status: Monitoring
    Update: The failure rate is decreasing and we are observing only residual errors. We are monitoring the situation.
  • Time: Oct. 5, 2021, 1:22 p.m.
    Status: Identified
    Update: We identified the root cause of the incident: AWS is providing inconsistent API responses for Identity & Access Management that is affecting multiple AWS customers, including Cloud Academy. We are monitoring the situation with the AWS Support Team. Both AWS Hands-on Labs and Validation Checks are impacted by this incident.
  • Time: Oct. 5, 2021, 10:18 a.m.
    Status: Investigating
    Update: We are observing an increase of failures during the setup of Hands-on Labs for Amazon Web Services (AWS). The setup fails immediately and the user can start the lab again successfully in most cases. Azure, GCP, and Alibaba Hands-on labs are not affected. The team is currently investigating the issue.

Updates:

  • Time: Sept. 8, 2021, 7:40 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 8, 2021, 6:44 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with our reporting system because of an outage with a thirty-party provider. We apologize for the inconvenience.

Updates:

  • Time: Sept. 6, 2021, 9:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2021, 8:31 a.m.
    Status: Investigating
    Update: Our vendor found the issue and they are working to fix it.
  • Time: Sept. 6, 2021, 7:58 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with our reporting system because of an outage with a thirty-party provider. We apologize for the inconvenience.

Updates:

  • Time: Aug. 31, 2021, 11:47 p.m.
    Status: Resolved
    Update: The thirty party provider resolved the issue and we restored all our labs
  • Time: Aug. 31, 2021, 9:22 p.m.
    Status: Identified
    Update: We have isolated the issue to networking issues with our cloud provider. We have allocated resources to ensure we restore services as quickly as possible once the networking issues are resolved. We apologize for the impact.
  • Time: Aug. 31, 2021, 7:58 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with our laboratories because of an outage with a thirty party provider. We apologize for the inconvenience.

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Frequently Asked Questions - QA

Is there a QA outage?
The current status of QA is: Systems Active
Where can I find the official status page of QA?
The official status page for QA is here
How can I get notified if QA is down or experiencing an outage?
To get notified of any status changes to QA, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of QA every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does QA do?
An enterprise platform that allows you to manage, visualize, and build your cloud, software development, and data skills in one place.

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