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Is there an QA outage?

QA status: Systems Active

Last checked: 9 minutes ago

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QA outages and incidents

Outage and incident data over the last 30 days for QA.

There have been 0 outages or incidents for QA in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for QA

Outlogger tracks the status of these components for Xero:

Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Android Mobile App Active
iOS Mobile App Active
Component Status
Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Active
Android Mobile App Active
iOS Mobile App Active

Latest QA outages and incidents.

View the latest incidents for QA and check for official updates:

Updates:

  • Time: July 28, 2021, 12:09 p.m.
    Status: Resolved
    Update: This problem has been fixed and is now possible to start Hands-on Labs of the GCP vendor.
  • Time: July 28, 2021, 9:21 a.m.
    Status: Identified
    Update: We identified the root cause and we are working to solve the issue. The error rate is decreasing and users should be able to start again GCP hands-on labs.
  • Time: July 28, 2021, 8:24 a.m.
    Status: Investigating
    Update: Is not possible to start Hands-on Labs of the GCP vendor. We are investigating the issue and we will provide updates as soon as possible. Is still possible to start Hands-on Labs of either AWS or Azure.

Updates:

  • Time: June 21, 2021, 1:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2021, 1:40 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 21, 2021, 12:36 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 21, 2021, 12:15 p.m.
    Status: Identified
    Update: The fix for the issue is known, we're performing the last QA checks before deploying it to production
  • Time: June 21, 2021, 9:12 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 21, 2021, 9:11 a.m.
    Status: Investigating
    Update: We're currently fixing the issue

Updates:

  • Time: May 28, 2021, 9:09 a.m.
    Status: Resolved
    Update: The fix has been applied also in the production environment.
  • Time: May 28, 2021, 8:05 a.m.
    Status: Monitoring
    Update: Tests in our staging environment succeeded, we are applying the fix also in production
  • Time: May 28, 2021, 6:32 a.m.
    Status: Identified
    Update: The root cause of the issue has been found by our supplier and a fix is ready to be deployed
  • Time: May 27, 2021, 7:10 p.m.
    Status: Identified
    Update: Experiencing minor technical issues. Some reports may not be available to some users. The rest of the platform works as usual.
  • Time: May 27, 2021, 5:54 p.m.
    Status: Identified
    Update: The issue has been contained, the platform is working normally with the exception of some reports.
  • Time: May 27, 2021, 3:04 p.m.
    Status: Identified
    Update: We have identified the issue and are currently working with our supplier to fix it.
  • Time: May 27, 2021, 2:46 p.m.
    Status: Investigating
    Update: We are experiencing technical difficulties. Some pages may be temporarily unavailable.

Updates:

  • Time: May 10, 2021, 3:28 p.m.
    Status: Resolved
    Update: The issue has been solved. We are working to sanitize our data
  • Time: May 10, 2021, 2:47 p.m.
    Status: Monitoring
    Update: The thirty party supplier solved the issue and from now on all transactions should complete correctly. We are monitoring the situation. We are working to understand which user have been impacted and the data we need to sanitize
  • Time: May 10, 2021, 12:42 p.m.
    Status: Identified
    Update: The payment provider confirmed the incident on their side. We are monitoring the situation and we will provide an update in an hour.
  • Time: May 10, 2021, 12:30 p.m.
    Status: Investigating
    Update: We are getting in contact with our Subscription and Payments provider to investigate the issue, which is still affecting our users
  • Time: May 10, 2021, 12:29 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 10, 2021, 11:53 a.m.
    Status: Investigating
    Update: We are experiencing issues with our Subscription and Payments provider in our Production environment, this may affect new and already existing subscriptions. We will provide an update in the next 30 minutes

Updates:

  • Time: April 21, 2021, 4:47 a.m.
    Status: Resolved
    Update: The third-party supplier solved its issue.
  • Time: April 20, 2021, 8:18 p.m.
    Status: Monitoring
    Update: We have identified the issue. It depends on a third party supplier. We are monitoring the situation and we are working to reduce the impacts on our platform.
  • Time: April 20, 2021, 4:24 p.m.
    Status: Investigating
    Update: We are currently experiencing an increased number of errors in our services, our engineers are investigating the issue, and we will provide you with further updates as we have them.

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Frequently Asked Questions - QA

Is there a QA outage?
The current status of QA is: Systems Active
Where can I find the official status page of QA?
The official status page for QA is here
How can I get notified if QA is down or experiencing an outage?
To get notified of any status changes to QA, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of QA every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does QA do?
An enterprise platform that allows you to manage, visualize, and build your cloud, software development, and data skills in one place.

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