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Is there an Qonversion outage?

Qonversion status: Systems Active

Last checked: 7 minutes ago

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Qonversion outages and incidents

Outage and incident data over the last 30 days for Qonversion.

There have been 1 outages or incidents for Qonversion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Qonversion

Outlogger tracks the status of these components for Xero:

Apple Search Ads Attribution Active
Integrations Active
Realtime Dashboards Active
Webhooks Active
API Active
User Properties Active
Component Status
Apple Search Ads Attribution Active
Integrations Active
Realtime Dashboards Active
Webhooks Active
Active
API Active
User Properties Active

Latest Qonversion outages and incidents.

View the latest incidents for Qonversion and check for official updates:

Updates:

  • Time: Oct. 24, 2024, 10:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2024, 8:54 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 24, 2024, 8:40 a.m.
    Status: Investigating
    Update: A small percentage of incoming traffic is experiencing intermittent connectivity issues with our system. We are looking into the issue. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.

Updates:

  • Time: Sept. 23, 2024, 9:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2024, 11:52 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 22, 2024, 11:51 p.m.
    Status: Monitoring
    Update: We have added several more clusters in GCP and migrated traffic management from Cloudflare to our own servers. This caused a 10-minute downtime due to the reissuance of SSL certificates. At this moment, the situation is stable. Traffic from Russia is being successfully received and processed.
  • Time: Sept. 21, 2024, 11:30 a.m.
    Status: Identified
    Update: Our team has identified an alternative solution that involves integrating additional name servers. We are currently in the final stages of preparation, and these changes will be implemented in the coming days. Thank you for your patience and understanding as we work to improve our service.
  • Time: Sept. 14, 2024, 1:39 p.m.
    Status: Identified
    Update: Due to local restrictions in Russia, some users are experiencing issues accessing the API, as certain CloudFlare IP addresses have been blocked. However, the SDK's core functionality should still work for most users. We are collaborating with CloudFlare to secure new IP addresses and fully restore access. For those affected in Russia, we highly recommend utilizing the fallback files. More details can be found at: https://documentation.qonversion.io/docs/system-reliability#fallback-files and https://documentation.qonversion.io/docs/offline-sdk-mode
  • Time: Sept. 13, 2024, 1:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 13, 2024, 1:05 p.m.
    Status: Investigating
    Update: Our service API is currently unreachable for some users located in Russia due to local restrictions. However, all logic within the SDK should function correctly for the majority of users. Analytics will be updated later. We are actively monitoring the situation and will provide updates as they become available.

Updates:

  • Time: July 1, 2024, 4:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 1, 2024, 2:17 p.m.
    Status: Monitoring
    Update: We are experiencing issues connecting to Apple Store servers. Attempts to verify receipts via https://buy.itunes.apple.com/verifyReceipt are resulting in the error. Impact: Users may face difficulties with purchases, subscription renewals, and other operations requiring receipt verification through Apple Store. This affects all devices and applications using this functionality. Qonversion SDK will issue temporary access to affected users until the issue is resolved.

Updates:

  • Time: June 21, 2024, 1:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2024, 12:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 21, 2024, 11:50 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 21, 2024, 11:24 a.m.
    Status: Investigating
    Update: We've experienced a temporary dashboards outage. The outage was related to the raw data preprocessing within the analytics database. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.

Updates:

  • Time: June 17, 2024, 3:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 8:56 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 17, 2024, 8:35 a.m.
    Status: Investigating
    Update: We've experienced a temporary dashboards outage. The outage was related to the raw data preprocessing within the analytics database. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.

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Frequently Asked Questions - Qonversion

Is there a Qonversion outage?
The current status of Qonversion is: Systems Active
Where can I find the official status page of Qonversion?
The official status page for Qonversion is here
How can I get notified if Qonversion is down or experiencing an outage?
To get notified of any status changes to Qonversion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Qonversion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Qonversion do?
Qonversion offers a comprehensive suite of tools including in-app purchase infrastructure, revenue analytics, and marketing integrations to accelerate mobile app growth.

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