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Is there an Qubole outage?

Qubole status: Systems Active

Last checked: 8 minutes ago

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Qubole outages and incidents

Outage and incident data over the last 30 days for Qubole.

There have been 0 outages or incidents for Qubole in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Qubole

Outlogger tracks the status of these components for Xero:

Cluster Operations Active
Cluster Operations Active
Command Processing Active
Command Processing Active
Notebooks Active
Notebooks Active
QDS API Active
QDS API Active
Qubole Community & Support Portal Active
Qubole Scheduler Active
Qubole Scheduler Active
Site Availability Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Quantum Active
Qubole Scheduler Active
Site Availability Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Component Status
Cluster Operations Active
Cluster Operations Active
Command Processing Active
Command Processing Active
Notebooks Active
Notebooks Active
QDS API Active
QDS API Active
Qubole Community & Support Portal Active
Qubole Scheduler Active
Qubole Scheduler Active
Site Availability Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Quantum Active
Qubole Scheduler Active
Site Availability Active
Active
Cluster Operations Active
Command Processing Active
Notebooks Active
QDS API Active
Qubole Scheduler Active
Site Availability Active

Latest Qubole outages and incidents.

View the latest incidents for Qubole and check for official updates:

Updates:

  • Time: Oct. 27, 2022, 3:39 p.m.
    Status: Resolved
    Update: 'api.qubole.com' login page issue is resolved.
  • Time: Oct. 27, 2022, 12:30 p.m.
    Status: Investigating
    Update: Api.qubole.com page is currently unavailable. Our DevOps team is currently working to resolve this issue.

Updates:

  • Time: Oct. 26, 2022, 2:28 a.m.
    Status: Resolved
    Update: 'api.qubole.com' login page issue is resolved. Cluster operations and jobs are working as expected.
  • Time: Oct. 26, 2022, 1:36 a.m.
    Status: Identified
    Update: DevOps has identified the issue relates to session ID's hitting the MAX limit in the sessions table and DevOps resolving this issue as quickly as possible.
  • Time: Oct. 25, 2022, 9:25 p.m.
    Status: Investigating
    Update: Api.qubole.com login page is currently unavailable. Cluster operations and jobs are working and our team is working to resolve the login issue.

Updates:

  • Time: Oct. 26, 2022, 2:28 a.m.
    Status: Resolved
    Update: 'api.qubole.com' login page issue is resolved. Cluster operations and jobs are working as expected.
  • Time: Oct. 26, 2022, 1:36 a.m.
    Status: Identified
    Update: DevOps has identified the issue relates to session ID's hitting the MAX limit in the sessions table and DevOps resolving this issue as quickly as possible.
  • Time: Oct. 25, 2022, 9:25 p.m.
    Status: Investigating
    Update: Api.qubole.com login page is currently unavailable. Cluster operations and jobs are working and our team is working to resolve the login issue.

Updates:

  • Time: Oct. 17, 2022, 2:40 a.m.
    Status: Resolved
    Update: The Airflow issue is resolved. Customers needing to obtain this hotfix AMI should file a ticket with Qubole Support and include the cluster Id(s) they need to be updated.
  • Time: Oct. 17, 2022, 2:40 a.m.
    Status: Resolved
    Update: The Airflow issue is resolved. Customers needing to obtain this hotfix AMI should file a ticket with Qubole Support and include the cluster Id(s) they need to be updated.
  • Time: Oct. 16, 2022, 3:04 p.m.
    Status: Monitoring
    Update: We were able to get a new AMI set up and working. Our next step will be to roll out to all affected customers using Airflow. In the meantime, this new AMI is available and you can override the current Airflow cluster settings to use the new AMI.
  • Time: Oct. 16, 2022, 3:04 p.m.
    Status: Monitoring
    Update: We were able to get a new AMI set up and working. Our next step will be to roll out to all affected customers using Airflow. In the meantime, this new AMI is available and you can override the current Airflow cluster settings to use the new AMI.
  • Time: Oct. 16, 2022, 12:49 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 16, 2022, 12:49 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 16, 2022, 9:03 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 16, 2022, 9:03 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 16, 2022, 5:44 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 16, 2022, 5:44 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 16, 2022, 2:45 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 16, 2022, 2:45 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 15, 2022, 11:43 p.m.
    Status: Monitoring
    Update: We are investigating options to resolve the issue. We will continue to post the status.
  • Time: Oct. 15, 2022, 11:43 p.m.
    Status: Monitoring
    Update: We are investigating options to resolve the issue. We will continue to post the status.
  • Time: Oct. 15, 2022, 3:12 p.m.
    Status: Identified
    Update: DevOps continues to work on patching an Airflow AMI that can be used to mitigate the issue. Until the issue is resolved, if you are currently running Airflow clusters and they are being utilized do not shut them down. This will prevent the failure on startup condition that we are reporting.
  • Time: Oct. 15, 2022, 3:12 p.m.
    Status: Identified
    Update: DevOps continues to work on patching an Airflow AMI that can be used to mitigate the issue. Until the issue is resolved, if you are currently running Airflow clusters and they are being utilized do not shut them down. This will prevent the failure on startup condition that we are reporting.
  • Time: Oct. 15, 2022, 2:12 p.m.
    Status: Identified
    Update: We are continuing to work on a resolution.
  • Time: Oct. 15, 2022, 2:12 p.m.
    Status: Identified
    Update: We are continuing to work on a resolution.
  • Time: Oct. 15, 2022, 10:58 a.m.
    Status: Identified
    Update: We are continuing to work on a resolution.
  • Time: Oct. 15, 2022, 10:58 a.m.
    Status: Identified
    Update: We are continuing to work on a resolution.
  • Time: Oct. 15, 2022, 7:31 a.m.
    Status: Identified
    Update: We are continuing to work on a resolution.
  • Time: Oct. 15, 2022, 7:31 a.m.
    Status: Identified
    Update: We are continuing to work on a resolution.
  • Time: Oct. 15, 2022, 2:59 a.m.
    Status: Identified
    Update: We are investigating options to resolve the issue. We will continue to post the status.
  • Time: Oct. 15, 2022, 2:59 a.m.
    Status: Identified
    Update: We are investigating options to resolve the issue. We will continue to post the status.
  • Time: Oct. 15, 2022, 12:42 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 15, 2022, 12:42 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 14, 2022, 9:23 p.m.
    Status: Investigating
    Update: The library used by airflow relies on a common python package which was recently upgraded in the open source community and is causing the breaking changes. The community is triaging and updating. In the meantime, we are exploring ways to bring in a resolution into QDS airflow that serves as a workaround for this upstream issue.
  • Time: Oct. 14, 2022, 9:23 p.m.
    Status: Investigating
    Update: The library used by airflow relies on a common python package which was recently upgraded in the open source community and is causing the breaking changes. The community is triaging and updating. In the meantime, we are exploring ways to bring in a resolution into QDS airflow that serves as a workaround for this upstream issue.
  • Time: Oct. 14, 2022, 6:33 p.m.
    Status: Investigating
    Update: For customers using Airflow, there is an issue with clusters that are running v1.10.2. All other aspects of Qubole operations are functioning normally. These Airflow clusters do not automatically terminate due to the nature of their function. Any currently running Airflow clusters are functioning normally. If an Airflow cluster is terminated or restarted for any reason then it will not come back up as the loading of Airflow will fail. We are currently working to resolve the issue and will post an update in the next 2 hours or earlier if new information is available or service is restored.
  • Time: Oct. 14, 2022, 6:33 p.m.
    Status: Investigating
    Update: For customers using Airflow, there is an issue with clusters that are running v1.10.2. All other aspects of Qubole operations are functioning normally. These Airflow clusters do not automatically terminate due to the nature of their function. Any currently running Airflow clusters are functioning normally. If an Airflow cluster is terminated or restarted for any reason then it will not come back up as the loading of Airflow will fail. We are currently working to resolve the issue and will post an update in the next 2 hours or earlier if new information is available or service is restored.

Updates:

  • Time: May 16, 2022, 11:18 p.m.
    Status: Resolved
    Update: The issue with degradation in performance on API has been resolved. Customers should be able to execute their jobs and workloads now.
  • Time: May 16, 2022, 10:15 p.m.
    Status: Identified
    Update: The issue with degradation in performance on API has been resolved. Customers should be able to execute their jobs and workloads now.
  • Time: May 16, 2022, 7:04 p.m.
    Status: Identified
    Update: The available space in the RStore MySQL database is reaching its limit and causing degraded performance. To resolve the issue we are in the progress of: 1. The quickest resolution to the issue is for AWS to convert our filesystem on classic from 32 bit to 64 bit on classic. This will expand the MySQL limit on data file size from 2TB to 64TB. 2. For AWS to complete this we need to create a read replica for them to convert while the current rStore stays running. 3. Once the conversion is complete we can cut over to the new instance on the 64-bit file system. 4. AWS estimates about 8 hrs to do the conversion, the Read Replica is currently being created. Once we have that then we will have an estimate on getting a fix in the performance degradation
  • Time: May 16, 2022, 5:09 p.m.
    Status: Investigating
    Update: We are seeing a degradation in performance on API and are looking into it currently, we will have an update in the next hour.

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Frequently Asked Questions - Qubole

Is there a Qubole outage?
The current status of Qubole is: Systems Active
Where can I find the official status page of Qubole?
The official status page for Qubole is here
How can I get notified if Qubole is down or experiencing an outage?
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