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Is there an QuickBooks outage?

QuickBooks status: Systems Active

Last checked: 8 minutes ago

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QuickBooks outages and incidents

Outage and incident data over the last 30 days for QuickBooks.

There have been 3 outages or incidents for QuickBooks in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for QuickBooks

Outlogger tracks the status of these components for Xero:

Canada Active
United Kingdom Active
United States Active
Australia Active
Canada Active
United Kingdom Active
United States Active
Australia Active
Canada Active
United Kingdom Active
United States Active
Component Status
Active
Canada Active
United Kingdom Active
United States Active
Active
Australia Active
Canada Active
United Kingdom Active
United States Active
Active
Australia Active
Canada Active
United Kingdom Active
United States Active

Latest QuickBooks outages and incidents.

View the latest incidents for QuickBooks and check for official updates:

Updates:

  • Time: Aug. 8, 2023, 7:48 p.m.
    Status: Resolved
    Update: This issue has now been resolved. If you are still prompted to "enter payroll service key" when running payroll, please update your product to 2023. (Note: You can download, install and activate 2023 here: https://quickbooks.intuit.com/learn-support/en-ca/help-article/install-products/install-quickbooks-desktop/L3Fpsoqvj_CA_en_CA We appreciate your patience as we worked to resolve this issue.
  • Time: Aug. 3, 2023, 6:07 p.m.
    Status: Monitoring
    Update: Update: If you are prompted to "enter payroll service key" when running payroll, please update your product to 2023. (Note: You can download, install and activate 2023 here: https://quickbooks.intuit.com/learn-support/en-ca/help-article/install-products/install-quickbooks-desktop/L3Fpsoqvj_CA_en_CA Please revisit this page periodically for the most current status on this item
  • Time: Aug. 2, 2023, 4:05 p.m.
    Status: Investigating
    Update: If you are prompted to "enter payroll service key" when running payroll. Please update your product to 2023. If you are on a 2023 and being prompted to “enter payroll service key”, please restart your QuickBooks and that should resolve the issue. If the issue persists and prompts to “enter payroll service key”, select the cancel button, exit employee center and manually sync your license by going to HELP - MANAGE MY LICENSE - SYNC LICENSE DATA ONLINE. Once completed you can go back to the Employee Center and run payroll. (Note: You can download, install and activate 2023 here: https://quickbooks.intuit.com/learn-support/en-ca/help-article/install-products/install-quickbooks-desktop/L3Fpsoqvj_CA_en_CA Please revisit this page periodically for the most current status on this item
  • Time: Aug. 2, 2023, 1:29 a.m.
    Status: Investigating
    Update: Update - We are continuing to investigate this issue, please use the work around [HELP->MANAGE MY LICENSE->SYNC LICENSE DATA ONLINE] to resolve the issue
  • Time: Aug. 1, 2023, 6:58 p.m.
    Status: Investigating
    Update: We are aware of an issue with some users getting a message "enter payroll service key". Customers can sync their license by going to HELP->MANAGE MY LICENSE->SYNC LICENSE DATA ONLINE. We are working to address this issue as quickly as possible and apologize for any inconvenience.

Updates:

  • Time: Aug. 1, 2023, 9:59 p.m.
    Status: Resolved
    Update: Our teams have resolved the issue, and users should now be able to view and process payments. Thank you for your patience as we worked to resolve this issue.
  • Time: Aug. 1, 2023, 7:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 1, 2023, 7:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 1, 2023, 7:22 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 1, 2023, 7:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 1, 2023, 6:36 p.m.
    Status: Investigating
    Update: We are currently aware of the error customers are receiving when attempting to pay invoices online with QuickBooks Online. We are currently investigating this issue and attempting to find the root cause of the error. Thank You QuickBooks Online Support Team

Updates:

  • Time: Aug. 1, 2023, 9:59 p.m.
    Status: Resolved
    Update: Our teams have resolved the issue, and users should now be able to view and process payments. Thank you for your patience as we worked to resolve this issue.
  • Time: Aug. 1, 2023, 7:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 1, 2023, 7:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 1, 2023, 7:22 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 1, 2023, 7:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 1, 2023, 6:36 p.m.
    Status: Investigating
    Update: We are currently aware of the error customers are receiving when attempting to pay invoices online with QuickBooks Online. We are currently investigating this issue and attempting to find the root cause of the error. Thank You QuickBooks Online Support Team

Updates:

  • Time: July 31, 2023, 3:53 p.m.
    Status: Resolved
    Update: We are pleased to inform you that the issue has been resolved. All functionality and access to the Invoices List has been restored in the web environment and is working as intended. Thank you for your patience and understanding and for using QuickBooks.
  • Time: July 31, 2023, 2:51 p.m.
    Status: Investigating
    Update: Some QuickBooks Self-Employed users are reporting that they're unable to view their Invoices List or create Invoices when accessing their companies via a supported web browser. Our teams are currently investigating the issue for you. While we work on this for you, we would advise you to create and view invoices in your company by accessing it via the mobile browser instead.

Updates:

  • Time: July 31, 2023, 3:53 p.m.
    Status: Resolved
    Update: We are pleased to inform you that the issue has been resolved. All functionality and access to the Invoices List has been restored in the web environment and is working as intended. Thank you for your patience and understanding and for using QuickBooks.
  • Time: July 31, 2023, 2:51 p.m.
    Status: Investigating
    Update: Some QuickBooks Self-Employed users are reporting that they're unable to view their Invoices List or create Invoices when accessing their companies via a supported web browser. Our teams are currently investigating the issue for you. While we work on this for you, we would advise you to create and view invoices in your company by accessing it via the mobile browser instead.

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Frequently Asked Questions - QuickBooks

Is there a QuickBooks outage?
The current status of QuickBooks is: Systems Active
Where can I find the official status page of QuickBooks?
The official status page for QuickBooks is here
How can I get notified if QuickBooks is down or experiencing an outage?
To get notified of any status changes to QuickBooks, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of QuickBooks every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does QuickBooks do?
QuickBooks is a top-rated solution for organizing and managing businesses. It offers a fast and easy setup and a free trial for businesses to join the 7 million already using it.

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