Trakstar Hire outages and incidents
Outage and incident data over the last 30 days for Trakstar Hire.
There have been 1 outages or incidents for Trakstar Hire in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Trakstar Hire
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API (api.recruiterbox.com) | Active |
| Server Infrastructure | Active |
| Trakstar Hire (Application) | Active |
Latest Trakstar Hire outages and incidents.
View the latest incidents for Trakstar Hire and check for official updates:
Error Connecting to Google Calendar
Description: We have pushed a fix for the issues faced when connecting to Google Calendar. With a quick refresh of your page, everything should be back to normal. Should you face any further issues, we're always around at [email protected].
Status: Resolved
Impact: Minor | Started At: Sept. 24, 2019, 10:10 a.m.
Updates:
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Time: Sept. 24, 2019, 11:23 a.m.Status: ResolvedUpdate: We have pushed a fix for the issues faced when connecting to Google Calendar. With a quick refresh of your page, everything should be back to normal. Should you face any further issues, we're always around at [email protected].
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Time: Sept. 24, 2019, 10:10 a.m.Status: IdentifiedUpdate: Hi All! We are currently experiencing an issue connecting to Google Calendar. If your team has your Recruiterbox account synced with Google Calendar, this issue will cause an error message when you're clicking on calendar related events in Recruiterbox, such as scheduling interviews. Status: We've identified the problem, and the fix is on its way live. As soon as we have an update, we'll reach back out.
System Slowness and Error Messages
Description: We have been monitoring, and all seems clear. if you face any more issues, please reach out - [email protected]!
Status: Resolved
Impact: Minor | Started At: Feb. 21, 2019, 9:36 p.m.
Updates:
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Time: Feb. 25, 2019, 1:50 p.m.Status: ResolvedUpdate: We have been monitoring, and all seems clear. if you face any more issues, please reach out - [email protected]!
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Time: Feb. 22, 2019, 2:22 p.m.Status: MonitoringUpdate: Hey Everyone - We have identified the cause of the additional slowness and error messages, and have put in a fix. We'll be monitoring that fix today, and over the weekend, before giving the all - clear. If you have questions, please reach out - [email protected]!
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Time: Feb. 21, 2019, 9:36 p.m.Status: IdentifiedUpdate: Hey All - We appreciate your patience over the last few days. On Tuesday we had a server issue which was fixed. The fallout from this server issue has now caused some other lingering slowness, and occasional system errors. The team is working hard to get the system back to a stable status. If you need further help in the meantime, please reach out to us at [email protected].
System Slowness
Description: Hey All - The system is holding steady (yay!) Please reach out if you face any other issues - [email protected]!
Status: Resolved
Impact: Minor | Started At: Feb. 19, 2019, 3:26 p.m.
Updates:
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Time: Feb. 19, 2019, 6:30 p.m.Status: ResolvedUpdate: Hey All - The system is holding steady (yay!) Please reach out if you face any other issues - [email protected]!
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Time: Feb. 19, 2019, 5:48 p.m.Status: MonitoringUpdate: Hey All - Fingers Crossed we're back up, running, and stable. If you face further issues, please reach out to us at [email protected]. - Rb Team
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Time: Feb. 19, 2019, 4:24 p.m.Status: IdentifiedUpdate: Hey all! We're still working through the system issues. If your page gets stuck loading, a quick refresh should get it to load fully. You may also see error messages as you navigate around - we're working on reducing and eliminating those now. If you have any questions - feel free to reach out [email protected]! - RB Support Team
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Time: Feb. 19, 2019, 3:26 p.m.Status: IdentifiedUpdate: Hey All - We've had system slowness on and off today. We're spinning up servers, working through fixes, and all the other tech things to get it up and running again smoothly. If you have any questions - feel free to reach out [email protected]! - RB Support Team
System Slowness
Description: The system is holding steady, and you should not longer be having issues. If you face any other problems, let us know!
Status: Resolved
Impact: Minor | Started At: Jan. 30, 2019, 7:10 p.m.
Updates:
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Time: Jan. 30, 2019, 7:47 p.m.Status: ResolvedUpdate: The system is holding steady, and you should not longer be having issues. If you face any other problems, let us know!
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Time: Jan. 30, 2019, 7:34 p.m.Status: MonitoringUpdate: The system and functions appear healthy - and we're monitoring to make sure they stay that way! Reach out if you have any further issues!
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Time: Jan. 30, 2019, 7:10 p.m.Status: InvestigatingUpdate: Hey All - we see it too! It looks like the system is experiencing some extra slowness in loading and operating. We have our team working on it now - and we'll be in touch with more updates!
Social Footprint feature causing errors
Description: The issue with the error messages upon loading candidate's profiles has been corrected, and you should no longer be facing errors. Reach out if we can help with anything!
Status: Resolved
Impact: Minor | Started At: Jan. 22, 2019, 9:24 p.m.
Updates:
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Time: Jan. 22, 2019, 11:13 p.m.Status: ResolvedUpdate: The issue with the error messages upon loading candidate's profiles has been corrected, and you should no longer be facing errors. Reach out if we can help with anything!
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Time: Jan. 22, 2019, 9:45 p.m.Status: IdentifiedUpdate: We have identified a fix, and are working on putting it in place. In the meantime, we are currently experiencing issues with our Social Footprint feature. As such, you may receive an error message when you enter a candidate's profile. Clicking "Close" on this message will allow you to continue to the candidate's profile. Reach out if we can help with anything!
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Time: Jan. 22, 2019, 9:24 p.m.Status: InvestigatingUpdate: Hi All - We are currently experiencing issues with our Social Footprint feature. As such, you may receive an error message when you enter a candidate's profile. Clicking "Close" on this message will allow you to continue to the candidate's profile. Reach out if we can help with anything!
