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Is there an Red Canary outage?

Red Canary status: Systems Active

Last checked: 4 minutes ago

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Red Canary outages and incidents

Outage and incident data over the last 30 days for Red Canary.

There have been 2 outages or incidents for Red Canary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Red Canary

Outlogger tracks the status of these components for Xero:

Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Email Active
SMS Active
Voice Active
Component Status
Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Active
Email Active
SMS Active
Voice Active

Latest Red Canary outages and incidents.

View the latest incidents for Red Canary and check for official updates:

Updates:

  • Time: Nov. 7, 2024, 1 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 6, 2024, 6:36 p.m.
    Status: Investigating
    Update: We are continuing to monitor the status of this ingestion issue with Microsoft Graph V2 alerts. At this time there is no update.
  • Time: Nov. 6, 2024, 2:32 p.m.
    Status: Investigating
    Update: We are investigating ingestion issues of alerts from Microsoft Graph V2. We have notified the Microsoft support team and are working with them to resolve the issue promptly. Process execution (EDR) telemetry is still being ingested and processed by Red Canary. Detection of threats from Microsoft Graph V2 alerts may be delayed.

Updates:

  • Time: Oct. 31, 2024, 11:04 a.m.
    Status: Resolved
    Update: We have confirmed that we are now ingesting telemetry from JAMF.
  • Time: Oct. 30, 2024, 7:32 p.m.
    Status: Identified
    Update: We are currently monitoring an operational incident with Jamf (https://status.jamf.com/) that is impacting our ability to ingest telemetry for Jamf customers. Detection for these customers may be delayed until the issue is resolved. This incident will be updated as additional information becomes available from Jamf.

Updates:

  • Time: Oct. 7, 2024, 10:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2024, 9:32 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 7, 2024, 9:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 7, 2024, 8:31 p.m.
    Status: Investigating
    Update: We are currently experiencing processing delays, which may cause late detection notifications for some customers. We will provide updates as more information becomes available.

Updates:

  • Time: Oct. 4, 2024, 6:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 4, 2024, 4:51 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 4, 2024, 3:25 p.m.
    Status: Investigating
    Update: We are investigating reports that Red Canary web portal and API requests are failing for some customers. We will update this page as we learn more.

Updates:

  • Time: Oct. 1, 2024, 3:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 11:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. At this time detections may be delayed for some customers.
  • Time: Sept. 30, 2024, 10:45 p.m.
    Status: Investigating
    Update: We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.

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Frequently Asked Questions - Red Canary

Is there a Red Canary outage?
The current status of Red Canary is: Systems Active
Where can I find the official status page of Red Canary?
The official status page for Red Canary is here
How can I get notified if Red Canary is down or experiencing an outage?
To get notified of any status changes to Red Canary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Red Canary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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