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Is there an Red Canary outage?

Red Canary status: Systems Active

Last checked: 5 minutes ago

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Red Canary outages and incidents

Outage and incident data over the last 30 days for Red Canary.

There have been 2 outages or incidents for Red Canary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Red Canary

Outlogger tracks the status of these components for Xero:

Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Email Active
SMS Active
Voice Active
Component Status
Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Active
Email Active
SMS Active
Voice Active

Latest Red Canary outages and incidents.

View the latest incidents for Red Canary and check for official updates:

Updates:

  • Time: Sept. 18, 2024, 4:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2024, 4:07 p.m.
    Status: Identified
    Update: We are aware of an incident causing issues accessing the Red Canary web portal. We have identified the issue and are working on a fix. Data processing and detections are not affected at this time.

Updates:

  • Time: Aug. 29, 2024, 9:33 p.m.
    Status: Resolved
    Update: We continued to monitor the environment for 24 hours and are now confident the incident has been resolved.
  • Time: Aug. 28, 2024, 11:31 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 28, 2024, 9:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 28, 2024, 7:55 p.m.
    Status: Investigating
    Update: We are investigating reports that Red Canary web portal and API requests are failing for some customers. Detections may be delayed. We will update this page as we learn more.

Updates:

  • Time: July 25, 2024, 9:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 5:04 p.m.
    Status: Monitoring
    Update: Red Canary is not directly impacted by the CrowdStrike-caused outage. We are monitoring customer environments and will receive telemetry from affected CrowdStrike endpoints as they come back online.

Updates:

  • Time: July 19, 2024, 4:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 3:23 a.m.
    Status: Monitoring
    Update: Microsoft reports they have identified the issue and are actively applying mitigations. We are starting to see data flowing again. We will continue to monitor the situation and resolve this incident when we are confident services are fully restored.
  • Time: July 19, 2024, 1:07 a.m.
    Status: Investigating
    Update: We are currently experiencing data processing delays for Microsoft Defender for Endpoint and Microsoft Azure telemetry. This may result in late detection notifications to some customers. We are following a Microsoft incident as the likely cause. https://azure.status.microsoft/en-us/status This incident will be updated as additional information becomes available.

Updates:

  • Time: June 26, 2024, 10:37 p.m.
    Status: Resolved
    Update: The issue around endpoints incorrectly showing as unmonitored has been fixed and this incident is now resolved.
  • Time: June 26, 2024, 7:32 p.m.
    Status: Monitoring
    Update: A fix is being implemented and we are monitoring the results.
  • Time: June 26, 2024, 6:37 p.m.
    Status: Identified
    Update: We are currently investigating an issue where endpoints are showing as unmonitored. This is a display issue only. Telemetry ingestion, processing, analysis, and detection are all working as expected.

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Frequently Asked Questions - Red Canary

Is there a Red Canary outage?
The current status of Red Canary is: Systems Active
Where can I find the official status page of Red Canary?
The official status page for Red Canary is here
How can I get notified if Red Canary is down or experiencing an outage?
To get notified of any status changes to Red Canary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Red Canary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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