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Is there an Red Canary outage?

Red Canary status: Systems Active

Last checked: 9 minutes ago

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Red Canary outages and incidents

Outage and incident data over the last 30 days for Red Canary.

There have been 2 outages or incidents for Red Canary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Red Canary

Outlogger tracks the status of these components for Xero:

Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Email Active
SMS Active
Voice Active
Component Status
Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Active
Email Active
SMS Active
Voice Active

Latest Red Canary outages and incidents.

View the latest incidents for Red Canary and check for official updates:

Updates:

  • Time: March 19, 2024, 7:02 p.m.
    Status: Resolved
    Update: Monitoring has confirmed the system is operating normally and detections are no longer delayed.
  • Time: March 19, 2024, 4:41 p.m.
    Status: Investigating
    Update: We are investigating ingestion issues with CrowdStrike (hosted by CrowdStrike). We have notified the CrowdStrike production engineering team and are working with them to ensure they resolve the issue promptly. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted.

Updates:

  • Time: March 10, 2024, 4:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 10, 2024, 1:25 p.m.
    Status: Investigating
    Update: We are currently working on a platform infrastructure issue impacting processing time. Detections could be delayed.

Updates:

  • Time: March 6, 2024, 12:36 a.m.
    Status: Resolved
    Update: Analysis notes were not added to external alerts processed by Red Canary for alerts processed on Tuesday March 5 between 18:15 and 23:00 UTC. The issue has been corrected and analysis notes are being successfully added.

Updates:

  • Time: Feb. 8, 2024, 8:29 p.m.
    Status: Resolved
    Update: This incident has been resolved and all alert source data is being ingested.
  • Time: Feb. 8, 2024, 3:37 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Feb. 6, 2024, 8:51 a.m.
    Status: Resolved
    Update: This incident has been resolved and all alert source data is being ingested.
  • Time: Feb. 6, 2024, 8:26 a.m.
    Status: Investigating
    Update: We are currently investigating reports of a subset of alert sources failing to ingest. We are actively investigating scope and cause.

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Frequently Asked Questions - Red Canary

Is there a Red Canary outage?
The current status of Red Canary is: Systems Active
Where can I find the official status page of Red Canary?
The official status page for Red Canary is here
How can I get notified if Red Canary is down or experiencing an outage?
To get notified of any status changes to Red Canary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Red Canary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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