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Is there an Red Canary outage?

Red Canary status: Systems Active

Last checked: 2 minutes ago

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Red Canary outages and incidents

Outage and incident data over the last 30 days for Red Canary.

There have been 2 outages or incidents for Red Canary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Red Canary

Outlogger tracks the status of these components for Xero:

Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Email Active
SMS Active
Voice Active
Component Status
Alert Center Active
API Requests Active
Detections Active
Web Portal Active
Active
Crowdstrike Falcon Active
Lacework Active
Microsoft Active
Proofpoint TAP Active
SentinelOne Active
Active
CWP Remote Services Active
Health Ingestion Active
Telemetry Ingestion Active
Active
CrowdStrike Falcon Active
Elastic Endpoint Security Active
Microsoft Active
Okta Active
Palo Alto Networks Cortex XDR Active
SentinelOne Active
VMware Carbon Black Cloud Active
VMware Carbon Black Hosted EDR Active
VMware Carbon Black Response hosted by Red Canary Active
Active
Email Active
SMS Active
Voice Active

Latest Red Canary outages and incidents.

View the latest incidents for Red Canary and check for official updates:

Updates:

  • Time: Jan. 6, 2024, 3:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 6, 2024, 1:12 a.m.
    Status: Identified
    Update: We are aware of an issue and are working on a solution where Activity Feeds are erroneously displaying "Profile Published" for every published intelligence profile.

Updates:

  • Time: Jan. 5, 2024, 7:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 5, 2024, 5:01 p.m.
    Status: Identified
    Update: We have identified the root cause of the incident. A third party integration used to display TOPT QR codes is no longer working. We are actively working on a fix and will have an update posted here as soon as possible.
  • Time: Jan. 5, 2024, 4:50 p.m.
    Status: Investigating
    Update: We are currently investigating reports of issues setting up multi-factor authentication for Red Canary portal users.

Updates:

  • Time: Jan. 4, 2024, 11:01 p.m.
    Status: Resolved
    Update: This incident has been resolved and all alert source data is being ingested.
  • Time: Jan. 4, 2024, 9:58 p.m.
    Status: Monitoring
    Update: The issue has been identified and fixed. We are currently monitoring a backlog of alerts being ingested. No data has been lost.
  • Time: Jan. 4, 2024, 9:33 p.m.
    Status: Investigating
    Update: We are currently investigating reports of a subset of alert sources failing to ingest. We are actively investigating scope and cause.

Updates:

  • Time: Dec. 22, 2023, 4:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 22, 2023, 2:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 22, 2023, 10:26 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 22, 2023, 8:24 a.m.
    Status: Investigating
    Update: We are investigating ingestion issues with VMware Carbon Black Cloud. We have notified the VMware Carbon Black Cloud support team and are working with them to resolve the issue promptly. Events and detections may be delayed.

Updates:

  • Time: Dec. 22, 2023, 1:22 a.m.
    Status: Resolved
    Update: The backlog has been processed and identity data is flowing normally.
  • Time: Dec. 21, 2023, 10 p.m.
    Status: Monitoring
    Update: We are currently processing a backlog of identity telemetry. We have addressed the root cause of the spike in data and are monitoring the system. Some threats based on identity telemetry may be delayed.

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Frequently Asked Questions - Red Canary

Is there a Red Canary outage?
The current status of Red Canary is: Systems Active
Where can I find the official status page of Red Canary?
The official status page for Red Canary is here
How can I get notified if Red Canary is down or experiencing an outage?
To get notified of any status changes to Red Canary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Red Canary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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