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Is there an Redox Engine outage?

Redox Engine status: Systems Active

Last checked: 2 minutes ago

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Redox Engine outages and incidents

Outage and incident data over the last 30 days for Redox Engine.

There have been 4 outages or incidents for Redox Engine in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Redox Engine

Outlogger tracks the status of these components for Xero:

API Active
Carequality Active
Dashboard Active
Data Models Active
docs.redoxengine.com Active
Engine Core Active
Polling Active
redoxengine.com Active
RLS Active
ScienceIO ScienceIO API Active
VPN Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
Hosting Active
IMO Codeset Normalization Active
Verato EMPI Active
Component Status
API Active
Carequality Active
Dashboard Active
Data Models Active
docs.redoxengine.com Active
Engine Core Active
Polling Active
redoxengine.com Active
RLS Active
ScienceIO ScienceIO API Active
VPN Active
Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
Hosting Active
Active
IMO Codeset Normalization Active
Verato EMPI Active

Latest Redox Engine outages and incidents.

View the latest incidents for Redox Engine and check for official updates:

Updates:

  • Time: Nov. 9, 2023, 9:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 9, 2023, 8:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 9, 2023, 8:42 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 9, 2023, 7:59 p.m.
    Status: Investigating
    Update: Redox is currently experiencing a processing delay for records pushed to Carequality and RLS. New records pushed to Carequality/RLS are currently not queryable on the network. New records are queueing to be pushed to the network once the issue is resolved, so no data will be lost. We are investigating the processing delay and will post further updates as more information becomes available.

Updates:

  • Time: Nov. 9, 2023, 9:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 9, 2023, 8:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 9, 2023, 8:42 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 9, 2023, 7:59 p.m.
    Status: Investigating
    Update: Redox is currently experiencing a processing delay for records pushed to Carequality and RLS. New records pushed to Carequality/RLS are currently not queryable on the network. New records are queueing to be pushed to the network once the issue is resolved, so no data will be lost. We are investigating the processing delay and will post further updates as more information becomes available.

Updates:

  • Time: Nov. 3, 2023, 5:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 3, 2023, 5:12 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 3, 2023, 5:12 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 3, 2023, 4:57 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 3, 2023, 4:57 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 3, 2023, 4:33 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 3, 2023, 4:33 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Oct. 30, 2023, 10:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 10:21 p.m.
    Status: Monitoring
    Update: Processing times have returned to normal, the incident is now resolved
  • Time: Oct. 30, 2023, 10:10 p.m.
    Status: Monitoring
    Update: As of 4:15 PM Central, the RedoxEngine is experiencing degraded performance for message processing. You may experience delayed transmission of messages at this time. We have identified a root cause and have applied a fix, and are actively monitoring, but it will be some time before processing time returns to normal. If you have any additional questions, please notify us at [email protected].

Updates:

  • Time: Oct. 30, 2023, 10:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 10:21 p.m.
    Status: Monitoring
    Update: Processing times have returned to normal, the incident is now resolved
  • Time: Oct. 30, 2023, 10:10 p.m.
    Status: Monitoring
    Update: As of 4:15 PM Central, the RedoxEngine is experiencing degraded performance for message processing. You may experience delayed transmission of messages at this time. We have identified a root cause and have applied a fix, and are actively monitoring, but it will be some time before processing time returns to normal. If you have any additional questions, please notify us at [email protected].

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Frequently Asked Questions - Redox Engine

Is there a Redox Engine outage?
The current status of Redox Engine is: Systems Active
Where can I find the official status page of Redox Engine?
The official status page for Redox Engine is here
How can I get notified if Redox Engine is down or experiencing an outage?
To get notified of any status changes to Redox Engine, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Redox Engine every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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