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Is there an Redox Engine outage?

Redox Engine status: Systems Active

Last checked: 3 minutes ago

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Redox Engine outages and incidents

Outage and incident data over the last 30 days for Redox Engine.

There have been 4 outages or incidents for Redox Engine in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Redox Engine

Outlogger tracks the status of these components for Xero:

API Active
Carequality Active
Dashboard Active
Data Models Active
docs.redoxengine.com Active
Engine Core Active
Polling Active
redoxengine.com Active
RLS Active
ScienceIO ScienceIO API Active
VPN Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
Hosting Active
IMO Codeset Normalization Active
Verato EMPI Active
Component Status
API Active
Carequality Active
Dashboard Active
Data Models Active
docs.redoxengine.com Active
Engine Core Active
Polling Active
redoxengine.com Active
RLS Active
ScienceIO ScienceIO API Active
VPN Active
Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
Hosting Active
Active
IMO Codeset Normalization Active
Verato EMPI Active

Latest Redox Engine outages and incidents.

View the latest incidents for Redox Engine and check for official updates:

Updates:

  • Time: May 2, 2023, 7:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2023, 7:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2023, 7:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 2, 2023, 7:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 2, 2023, 7:46 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 2, 2023, 7:44 p.m.
    Status: Investigating
    Update: We are currently investigating an error causing messages and logs not to display in the customer dashboard.
  • Time: May 2, 2023, 7:44 p.m.
    Status: Investigating
    Update: We are currently investigating an error causing messages and logs not to display in the customer dashboard.

Updates:

  • Time: May 2, 2023, 4:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2023, 4:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 2, 2023, 4:09 p.m.
    Status: Identified
    Update: We have identified an issue affecting our inbound flatfile message processing for connections where we host SFTP. Messages are being received but are not being processed, resulting in a delay. We have identified the issue and are continuing to investigate.

Updates:

  • Time: May 2, 2023, 4:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2023, 4:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 2, 2023, 4:09 p.m.
    Status: Identified
    Update: We have identified an issue affecting our inbound flatfile message processing for connections where we host SFTP. Messages are being received but are not being processed, resulting in a delay. We have identified the issue and are continuing to investigate.

Updates:

  • Time: April 24, 2023, 4:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2023, 3:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 24, 2023, 3:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 24, 2023, 3:16 p.m.
    Status: Investigating
    Update: Logs display in the dashboard is delayed for a small subset of customers. Actual message processing is not impacted.

Updates:

  • Time: April 24, 2023, 4:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 24, 2023, 3:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 24, 2023, 3:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 24, 2023, 3:16 p.m.
    Status: Investigating
    Update: Logs display in the dashboard is delayed for a small subset of customers. Actual message processing is not impacted.

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Frequently Asked Questions - Redox Engine

Is there a Redox Engine outage?
The current status of Redox Engine is: Systems Active
Where can I find the official status page of Redox Engine?
The official status page for Redox Engine is here
How can I get notified if Redox Engine is down or experiencing an outage?
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