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Is there an Redox Engine outage?

Redox Engine status: Systems Active

Last checked: 6 minutes ago

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Redox Engine outages and incidents

Outage and incident data over the last 30 days for Redox Engine.

There have been 4 outages or incidents for Redox Engine in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Redox Engine

Outlogger tracks the status of these components for Xero:

API Active
Carequality Active
Dashboard Active
Data Models Active
docs.redoxengine.com Active
Engine Core Active
Polling Active
redoxengine.com Active
RLS Active
ScienceIO ScienceIO API Active
VPN Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
Hosting Active
IMO Codeset Normalization Active
Verato EMPI Active
Component Status
API Active
Carequality Active
Dashboard Active
Data Models Active
docs.redoxengine.com Active
Engine Core Active
Polling Active
redoxengine.com Active
RLS Active
ScienceIO ScienceIO API Active
VPN Active
Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-1 Active
AWS ec2-us-west-2 Active
Hosting Active
Active
IMO Codeset Normalization Active
Verato EMPI Active

Latest Redox Engine outages and incidents.

View the latest incidents for Redox Engine and check for official updates:

Updates:

  • Time: March 22, 2023, 5:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2023, 5:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 22, 2023, 5:12 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where location queries for Carequality are taking longer than expected.

Updates:

  • Time: March 22, 2023, 5:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2023, 5:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 22, 2023, 5:12 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where location queries for Carequality are taking longer than expected.

Updates:

  • Time: March 14, 2023, 2:07 a.m.
    Status: Resolved
    Update: The incident has been resolved. All logs are displaying in the dashboard in real time.
  • Time: March 14, 2023, 2:07 a.m.
    Status: Resolved
    Update: The incident has been resolved. All logs are displaying in the dashboard in real time.
  • Time: March 13, 2023, 9:29 p.m.
    Status: Monitoring
    Update: The delayed logs are on track to be fully up to date and available for viewing and searching overnight. We will continue to monitor and post a final update in the morning.
  • Time: March 13, 2023, 9:29 p.m.
    Status: Monitoring
    Update: The delayed logs are on track to be fully up to date and available for viewing and searching overnight. We will continue to monitor and post a final update in the morning.
  • Time: March 13, 2023, 4:29 p.m.
    Status: Identified
    Update: The small subset of logs that are currently unavailable for viewing in the dashboard are on track to be available this evening. An update will be posted confirming when these delayed logs are displaying in real time. If you have any questions, please contact Redox support at redoxengine.com/help.
  • Time: March 13, 2023, 4:29 p.m.
    Status: Identified
    Update: The small subset of logs that are currently unavailable for viewing in the dashboard are on track to be available this evening. An update will be posted confirming when these delayed logs are displaying in real time. If you have any questions, please contact Redox support at redoxengine.com/help.
  • Time: March 13, 2023, 4:04 p.m.
    Status: Identified
    Update: Some log visibility in the dashboard (less than 2% of logs) is delayed as of 10:25am CST today. The issue has been identified and a fix is being implemented.
  • Time: March 13, 2023, 4:04 p.m.
    Status: Identified
    Update: Some log visibility in the dashboard (less than 2% of logs) is delayed as of 10:25am CST today. The issue has been identified and a fix is being implemented.

Updates:

  • Time: March 3, 2023, 4:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 3, 2023, 4:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.

Updates:

  • Time: March 3, 2023, 4:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 3, 2023, 4:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.

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Frequently Asked Questions - Redox Engine

Is there a Redox Engine outage?
The current status of Redox Engine is: Systems Active
Where can I find the official status page of Redox Engine?
The official status page for Redox Engine is here
How can I get notified if Redox Engine is down or experiencing an outage?
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