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Is there an Reflektive outage?

Reflektive status: Systems Active

Last checked: 7 minutes ago

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Reflektive outages and incidents

Outage and incident data over the last 30 days for Reflektive.

There have been 0 outages or incidents for Reflektive in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Reflektive

Outlogger tracks the status of these components for Xero:

API Active
Application Active
Marketing Site Active
Component Status
API Active
Application Active
Marketing Site Active

Latest Reflektive outages and incidents.

View the latest incidents for Reflektive and check for official updates:

Updates:

  • Time: Feb. 9, 2021, 5:35 p.m.
    Status: Resolved
    Update: As of 9:35am PST, Reflektive application is fully operational again.
  • Time: Feb. 9, 2021, 4:50 p.m.
    Status: Identified
    Update: Starting at 8:40am PST some Reflektive features/functionality began to experience severe performance degradation. Impact appears to be primarily on the administrative console. Initial investigations that this disruption is being caused by a technical incident reported by Reflektive's Cloud provider. Further investigations are underway and updates will be posted as more information becomes available.

Updates:

  • Time: Feb. 9, 2021, 5:35 p.m.
    Status: Resolved
    Update: As of 9:35am PST, Reflektive application is fully operational again.
  • Time: Feb. 9, 2021, 4:50 p.m.
    Status: Identified
    Update: Starting at 8:40am PST some Reflektive features/functionality began to experience severe performance degradation. Impact appears to be primarily on the administrative console. Initial investigations that this disruption is being caused by a technical incident reported by Reflektive's Cloud provider. Further investigations are underway and updates will be posted as more information becomes available.

Updates:

  • Time: Jan. 7, 2021, 7:03 p.m.
    Status: Resolved
    Update: Problem linked to incident at Reflektive hosting provider Heroku (https://status.heroku.com/incidents/2167). Incident resolved, and no further indications of impact to Reflektive customers.
  • Time: Jan. 7, 2021, 6:23 p.m.
    Status: Investigating
    Update: Some customers may be experiencing slower than usual response times. Reflektive is investigating.

Updates:

  • Time: Jan. 7, 2021, 7:03 p.m.
    Status: Resolved
    Update: Problem linked to incident at Reflektive hosting provider Heroku (https://status.heroku.com/incidents/2167). Incident resolved, and no further indications of impact to Reflektive customers.
  • Time: Jan. 7, 2021, 6:23 p.m.
    Status: Investigating
    Update: Some customers may be experiencing slower than usual response times. Reflektive is investigating.

Updates:

  • Time: Jan. 7, 2021, 6:48 p.m.
    Status: Postmortem
    Update: Root cause was Slack outage: [https://status.slack.com/2021-01-04](https://status.slack.com/2021-01-04) Tight coupling of Slack service integration with Reflektive application impacted performance for some Reflektive users. The Reflektive team is looking into to modifications to loosely couple Slack dependency to prevent potential reoccurrence.
  • Time: Jan. 4, 2021, 7:49 p.m.
    Status: Resolved
    Update: Still no further instances of performance degradation or connectivity issues. Classifying this incident as resolved. Investigations on cause continue, and more information will be provided as it becomes available.
  • Time: Jan. 4, 2021, 7:12 p.m.
    Status: Monitoring
    Update: No further instances of performance and connectivity issues being detected. Continuing to monitor, and to investigate cause.
  • Time: Jan. 4, 2021, 6:50 p.m.
    Status: Investigating
    Update: Some customers may be experiencing intermittent performance degradation or connectivity issues. The first instances of this began at approximately 7:15am PST and were last identified at approximately 9:00am PST. Reflektive is looking into the root cause and confirming resolution, and will update this incident with more information as it becomes available

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Frequently Asked Questions - Reflektive

Is there a Reflektive outage?
The current status of Reflektive is: Systems Active
Where can I find the official status page of Reflektive?
The official status page for Reflektive is here
How can I get notified if Reflektive is down or experiencing an outage?
To get notified of any status changes to Reflektive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Reflektive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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