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Is there an RevenueCat outage?

RevenueCat status: Systems Active

Last checked: a minute ago

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RevenueCat outages and incidents

Outage and incident data over the last 30 days for RevenueCat.

There have been 2 outages or incidents for RevenueCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RevenueCat

Outlogger tracks the status of these components for Xero:

API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Charts Active
Customer Lists Active
Overview Active
Component Status
API Uptime Active
Documentation Active
Event Dispatching Active
Scheduled Data Exports Active
Active
Apple Receipt Server Active
Apple Sandbox Receipt Server Active
Google Play Store Receipt Server Active
Stripe Receipt Server Active
Active
Charts Active
Customer Lists Active
Overview Active

Latest RevenueCat outages and incidents.

View the latest incidents for RevenueCat and check for official updates:

Updates:

  • Time: Oct. 2, 2023, 3:58 p.m.
    Status: Resolved
    Update: The failing dependency was fixed and the team managed to successfully process all the transferred purchases.
  • Time: Sept. 29, 2023, 12:31 p.m.
    Status: Monitoring
    Update: The team has fixed the issue and the data has been updated and it's fresh. Users with transferred purchases might appear twice in lists until the incident is fully closed.
  • Time: Sept. 29, 2023, 12:03 p.m.
    Status: Identified
    Update: The team has identified the issue and a fix is already being executed. We will notify once the data is fresh again.
  • Time: Sept. 29, 2023, 11:17 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where some customer lists may have out of date data. We will update once we understand the scope and impact.

Updates:

  • Time: Oct. 2, 2023, 3:58 p.m.
    Status: Resolved
    Update: The failing dependency was fixed and the team managed to successfully process all the transferred purchases.
  • Time: Sept. 29, 2023, 12:31 p.m.
    Status: Monitoring
    Update: The team has fixed the issue and the data has been updated and it's fresh. Users with transferred purchases might appear twice in lists until the incident is fully closed.
  • Time: Sept. 29, 2023, 12:03 p.m.
    Status: Identified
    Update: The team has identified the issue and a fix is already being executed. We will notify once the data is fresh again.
  • Time: Sept. 29, 2023, 11:17 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where some customer lists may have out of date data. We will update once we understand the scope and impact.

Updates:

  • Time: Sept. 12, 2023, 2 a.m.
    Status: Resolved
    Update: All data has been backfilled.
  • Time: Sept. 11, 2023, 3:02 p.m.
    Status: Monitoring
    Update: Missing data has been restored for all features except for subscriber lists. It might take an hour or two to propagate as some features depend on ETL processes to update.
  • Time: Sept. 11, 2023, 12:20 p.m.
    Status: Monitoring
    Update: Work is still ongoing. Everything with the exception of customer lists should be restored soon.
  • Time: Sept. 11, 2023, 7:36 a.m.
    Status: Monitoring
    Update: A replication issue has caused last seen country, platform, and time data to be delayed. Charts and subscriber lists use these values (for example, a chart filtering by customer country) will be missing a subset of data from September 10th 11:00 UTC to September 11th 00:30 UTC. We are working on backfilling this data and will post an update once finished.

Updates:

  • Time: Sept. 12, 2023, 2 a.m.
    Status: Resolved
    Update: All data has been backfilled.
  • Time: Sept. 11, 2023, 3:02 p.m.
    Status: Monitoring
    Update: Missing data has been restored for all features except for subscriber lists. It might take an hour or two to propagate as some features depend on ETL processes to update.
  • Time: Sept. 11, 2023, 12:20 p.m.
    Status: Monitoring
    Update: Work is still ongoing. Everything with the exception of customer lists should be restored soon.
  • Time: Sept. 11, 2023, 7:36 a.m.
    Status: Monitoring
    Update: A replication issue has caused last seen country, platform, and time data to be delayed. Charts and subscriber lists use these values (for example, a chart filtering by customer country) will be missing a subset of data from September 10th 11:00 UTC to September 11th 00:30 UTC. We are working on backfilling this data and will post an update once finished.

Updates:

  • Time: Aug. 31, 2023, 6:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 31, 2023, 4:34 p.m.
    Status: Investigating
    Update: We are observing a delay in Amplitude events ~15 minutes, our team is investigating

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Frequently Asked Questions - RevenueCat

Is there a RevenueCat outage?
The current status of RevenueCat is: Systems Active
Where can I find the official status page of RevenueCat?
The official status page for RevenueCat is here
How can I get notified if RevenueCat is down or experiencing an outage?
To get notified of any status changes to RevenueCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RevenueCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RevenueCat do?
RevenueCat simplifies in-app purchases and subscriptions on iOS, Android, and the web without the need for server code. Sign up for free.

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