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Is there an Rev.io outage?

Rev.io status: Systems Active

Last checked: 5 minutes ago

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Rev.io outages and incidents

Outage and incident data over the last 30 days for Rev.io.

There have been 0 outages or incidents for Rev.io in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rev.io

Outlogger tracks the status of these components for Xero:

AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active
Component Status
Active
AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active

Latest Rev.io outages and incidents.

View the latest incidents for Rev.io and check for official updates:

Updates:

  • Time: March 10, 2022, 7:22 p.m.
    Status: Resolved
    Update: This incident has been resolved at this time. Please reach out to the Client Success Team with any further issues. We will provide a Root Cause Analysis as soon as it is available. Thank you.
  • Time: March 10, 2022, 7:22 p.m.
    Status: Resolved
    Update: This incident has been resolved at this time. Please reach out to the Client Success Team with any further issues. We will provide a Root Cause Analysis as soon as it is available. Thank you.
  • Time: March 10, 2022, 6:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Please reach out to the Client Success team if you continue to have issues. Connectivity should continue to improve throughout the afternoon.
  • Time: March 10, 2022, 6:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Please reach out to the Client Success team if you continue to have issues. Connectivity should continue to improve throughout the afternoon.
  • Time: March 10, 2022, 6:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being rolled out shortly. We'll confirm once we have positive movement on our end shortly.
  • Time: March 10, 2022, 6:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being rolled out shortly. We'll confirm once we have positive movement on our end shortly.
  • Time: March 10, 2022, 6:14 p.m.
    Status: Investigating
    Update: We are currently investigating reports of connectivity and login issues. We will update this page as soon we have established the root cause and corrective action.

Updates:

  • Time: Feb. 18, 2022, 1:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 17, 2022, 8:33 p.m.
    Status: Monitoring
    Update: DynDNS has implemented a fix, and they are monitoring the results. We will continue to monitor on our end as well. Status page for DynDNS can be found here: https://www.dynstatus.com/
  • Time: Feb. 17, 2022, 7:44 p.m.
    Status: Identified
    Update: The issue has been identified as a DNS outage from DynDNS. We expect to see variable customer performance until further information is available from DynDNS. Their status page is located here: https://www.dynstatus.com/
  • Time: Feb. 17, 2022, 6:59 p.m.
    Status: Investigating
    Update: We are currently investigating login issues due to a DNS incident. This appears to be affecting more than just Rev.io, but our teams are diligently working to understand the impact and resolution.

Updates:

  • Time: Feb. 18, 2022, 1:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 17, 2022, 8:33 p.m.
    Status: Monitoring
    Update: DynDNS has implemented a fix, and they are monitoring the results. We will continue to monitor on our end as well. Status page for DynDNS can be found here: https://www.dynstatus.com/
  • Time: Feb. 17, 2022, 7:44 p.m.
    Status: Identified
    Update: The issue has been identified as a DNS outage from DynDNS. We expect to see variable customer performance until further information is available from DynDNS. Their status page is located here: https://www.dynstatus.com/
  • Time: Feb. 17, 2022, 6:59 p.m.
    Status: Investigating
    Update: We are currently investigating login issues due to a DNS incident. This appears to be affecting more than just Rev.io, but our teams are diligently working to understand the impact and resolution.

Updates:

  • Time: Feb. 15, 2022, 7:55 p.m.
    Status: Resolved
    Update: At this time, we have not received any new reports of taxation errors. We are awaiting a Root Cause Analysis from the SureTax team, and will provide that as soon as it's been provided to us. If you see any tax related errors, please reach out to the Client Success Team.
  • Time: Feb. 15, 2022, 7:55 p.m.
    Status: Resolved
    Update: At this time, we have not received any new reports of taxation errors. We are awaiting a Root Cause Analysis from the SureTax team, and will provide that as soon as it's been provided to us. If you see any tax related errors, please reach out to the Client Success Team.
  • Time: Feb. 14, 2022, 6:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results. Please reach out to the Client Success Team if you continue to have issues.
  • Time: Feb. 14, 2022, 6:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results. Please reach out to the Client Success Team if you continue to have issues.
  • Time: Feb. 14, 2022, 5:29 p.m.
    Status: Investigating
    Update: We have received notification that SureTax is experiencing an outage. During this time, taxes and transactions posting will be affected and unable to complete. As soon as we receive notice that the outage is resolved, we will update this page.
  • Time: Feb. 14, 2022, 5:29 p.m.
    Status: Investigating
    Update: We have received notification that SureTax is experiencing an outage. During this time, taxes and transactions posting will be affected and unable to complete. As soon as we receive notice that the outage is resolved, we will update this page.

Updates:

  • Time: Jan. 7, 2022, 10:31 p.m.
    Status: Resolved
    Update: This incident has been resolved, and login access should be operational. Technical details will follow once our team conducts a root cause analysis exercise. Please reach out to Client Success with any issues or questions.
  • Time: Jan. 7, 2022, 8:17 p.m.
    Status: Identified
    Update: We have identified an issue with client login and access to the Rev.io systems. Our team is working on this now, and will keep this page updated as soon as we have an update.

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Frequently Asked Questions - Rev.io

Is there a Rev.io outage?
The current status of Rev.io is: Systems Active
Where can I find the official status page of Rev.io?
The official status page for Rev.io is here
How can I get notified if Rev.io is down or experiencing an outage?
To get notified of any status changes to Rev.io, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rev.io every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Rev.io do?
Rev.io's billing platform for MSPs and telecoms streamlines billing processes, freeing up time for business growth and innovation.

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