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Is there an Rippling outage?

Rippling status: Systems Active

Last checked: 3 minutes ago

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Rippling outages and incidents

Outage and incident data over the last 30 days for Rippling.

There have been 2 outages or incidents for Rippling in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rippling

Outlogger tracks the status of these components for Xero:

Rippling App Active
Authentication Active
Platform API Active
RADIUS Active
RPass Active
Single Sign-on (SSO) Active
Third-party integrations Active
VLDAP Active
Workflow Automator Active
Component Status
Rippling App Active
Active
Devices app Active
Active
Authentication Active
Platform API Active
RADIUS Active
RPass Active
Single Sign-on (SSO) Active
Third-party integrations Active
VLDAP Active
Active
Workflow Automator Active

Latest Rippling outages and incidents.

View the latest incidents for Rippling and check for official updates:

Updates:

  • Time: Dec. 22, 2022, 7:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 22, 2022, 6:13 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 22, 2022, 6:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 22, 2022, 5:35 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 22, 2022, 5:12 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 13, 2023, 6:47 p.m.
    Status: Postmortem
    Update: **Overview** The Rippling app experienced a Duo authentication outage from 5:30 AM PST to 11:45 AM PST, with restoration of services occurring six hours after the outage. **Root Cause** We recently migrated our Duo integration to a redesigned encrypted data model. The API that queries Duo auth settings during verification had a taxonomy error following the migration, which led to the Duo auth API being inaccessible during that period. **Resolution Path** We deployed a hotfix to correct the API call. **Action Items** * Rippling updated all API calls regarding Duo auth to avoid authentication failures. * Rippling will introduce additional integration tests to prevent regressions with multi-factor authentication through Duo. Rippling’s mission is to Free Smart People to Work on Hard Problems, and we can only achieve that by earning the trust of our customers. When we fail to achieve our mission, we strive to be transparent with customers, and to outline our commitment to preventing future occurrences of similar incidents. We apologize for any impact this incident has had on your company operations.
  • Time: Jan. 13, 2023, 6:46 p.m.
    Status: Resolved
    Update: Customers using Duo as a multi-factor authentication method are unable to log-in to Rippling.

Updates:

  • Time: Dec. 2, 2022, 1:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 2, 2022, 1:22 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 1, 2022, 11:31 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 1, 2022, 10:58 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Rippling

Is there a Rippling outage?
The current status of Rippling is: Systems Active
Where can I find the official status page of Rippling?
The official status page for Rippling is here
How can I get notified if Rippling is down or experiencing an outage?
To get notified of any status changes to Rippling, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rippling every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Rippling do?
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